Registration and personal info

Introduction to online and mobile banking

Play video: Introduction to CIBC Online Banking® and Mobile Banking® (5:32)  Opens in a dialog. | Transcript Opens in a new window.

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How to open an account

Play video: Learn how to open an account (0:59)  Opens in a dialog. | Transcript Opens in a new window.

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Register for online and mobile banking

Play video: How to register for CIBC Online Banking and Mobile Banking (1:20)  Opens in a dialog. | Transcript Opens in a new window.

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Update your contact information

Play video: How to update your contact information (0:35)  Opens in a dialog. | Transcript Opens in a new window.

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Edit or nickname an account

Play video: How to edit or nickname an account (0:38)  Opens in a dialog. | Transcript Opens in a new window.

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Register for SPC

Play video: SPC and CIBC — How to register and use your membership (2:02)  Opens in a dialog. | Transcript Opens in a new window.

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Bills, withdrawals, deposits and transfers

Pay a bill

Play video: How to pay a bill using CIBC Mobile or Online Banking (1:36)  Opens in a dialog. | Transcript Opens in a new window.

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Check your balances and make transfers

Play video: How to check your balance and make transfers (1:22)  Opens in a dialog. | Transcript Opens in a new window.

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Stop payments

Play video: How to stop payments using online banking (0:44)  Opens in a dialog. | Transcript Opens in a new window.

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Use Interac e-Transfer®

Play video: How to send money via Interac e-Transfer (2:29)  Opens in a dialog. | Transcript Opens in a new window.

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Deposit cheques

Play video: How to use CIBC eDeposit (0:32)  Opens in a dialog. | Transcript Opens in a new window.

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Make TFSA contributions or withdrawals

Play video: How to make TFSA contributions or withdrawals using CIBC Online Banking (0:33)  Opens in a dialog. | Transcript Opens in a new window.

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Credit cards

Activate a new or replacement credit card

Play video: How to activate a new or replacement credit card (1:20)  Opens in a dialog. | Transcript for the video Activate a new or replacement credit card. Opens in a new window.

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Choose your credit card PIN

Play video: Choose your credit card PIN (1:48)  Opens in a dialog. | Transcript for the video Choose your credit card PIN. Opens in a new window.

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Check your credit score for free

Play video: How to check your credit score (0:34)  Opens in a dialog. | Transcript Opens in a new window.

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Earn Aventura points

Play video: How to earn points (1:46)  Opens in a dialog. | Transcript for the video How to earn points. Opens in a new window.

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Shop with Aventura points

Play video: How to shop with points (1:59)  Opens in a dialog. | Transcript for the video How to shop with points. Opens in a new window.

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Pay with Aventura points

Play video: How to pay with points (2:00)  Opens in a dialog. | Transcript for the video How to pay with points. Opens in a new window.

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Lock and unlock a credit card

Play video: How to lock and unlock your credit card (1:38)  Opens in a dialog. | Transcript Opens in a new window.

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Replace a lost or stolen credit card

Play video: How to replace your lost or stolen credit card (1:45)  Opens in a dialog. | Transcript Opens in a new window.

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Replace a damaged credit card

Play video: How to replace your damaged credit card (1:54)  Opens in a dialog. | Transcript Opens in a new window.

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Set up credit card transaction alerts

Play video: How to enroll for credit card transaction alerts (2:01)  Opens in a dialog. | Transcript Opens in a new window.

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What are CIBC Pace It™ Installment Plans?

Play video: What are Installment Plans? (2:16)  Opens in a dialog. | TranscriptOpens in a new window.

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How to manage CIBC Pace It™ Installment Plans

Play video: How to manage Installment Plans (1:48)  Opens in a dialog. | Transcript Opens in a new window.

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Other

Use virtual assistant

Play video: How to use virtual assistant (1:20)  Opens in a dialog. | Transcript Opens in a new window.

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Set alerts

Play video: How to set alerts for your account (1:20)  Opens in a dialog. | Transcript Opens in a new window.

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Order cheques

Play video: How to order cheques (0:42)  Opens in a dialog. | Transcript Opens in a new window.

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Get started

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