Learn How to Do Everyday Digital Banking Tasks Online | CIBC

Accessibility Quick Links

Skip to Online Banking
Skip to Content
Skip to Navigation

Couple looking at mortgage options together

DIGITAL BANKING HOW-TO VIDEOS

Registration and personal info

Introduction to online and mobile banking

Play video: Introduction to CIBC Online Banking^® and Mobile Banking^® (5:32) | Transcript

How to open an account

Play video: Learn how to open an account (0:59) | Transcript

Register for online and mobile banking

Play video: How to register for CIBC Online Banking and Mobile Banking (1:20) | Transcript

Update your contact information

Play video: How to update your contact information (0:35) | Transcript

Edit or nickname an account

Play video: How to edit or nickname an account (0:38) | Transcript

Register for SPC

Play video: SPC and CIBC — How to register and use your membership (2:02) | Transcript

Bills, withdrawals, deposits and transfers

Pay a bill

Play video: How to pay a bill using CIBC Mobile or Online Banking (1:36) | Transcript

Check your balances and make transfers

Play video: How to check your balance and make transfers (1:22) | Transcript

Stop payments

Play video: How to stop payments using online banking (0:44) | Transcript

Use Interac e-Transfer^®

Play video: How to send money via Interac e-Transfer (2:29) | Transcript

Deposit cheques

Play video: How to use CIBC eDeposit (0:32) | Transcript

Make TFSA contributions or withdrawals

Play video: How to make TFSA contributions or withdrawals using CIBC Online Banking (0:33) | Transcript

Credit cards

Activate a new or replacement credit card

Play video: How to activate a new or replacement credit card (1:20) | Transcript

Choose your credit card PIN

Play video: Choose your credit card PIN (1:48) | Transcript

Check your credit score for free

Play video: How to check your credit score (0:34) | Transcript

Lock and unlock a credit card

Play video: How to lock and unlock your credit card (1:38) | Transcript

Replace a lost or stolen credit card

Play video: How to replace your lost or stolen credit card (1:45) | Transcript

Replace a damaged credit card

Play video: How to replace your damaged credit card (1:54) | Transcript

Set up credit card transaction alerts

Play video: How to enroll for credit card transaction alerts (2:01) | Transcript

What are CIBC Pace It^™ Installment Plans?

Play video: What are Installment Plans? (2:16) | Transcript

How to manage CIBC Pace It^™ Installment Plans

Play video: How to manage Installment Plans (1:48) | Transcript

Other

Use virtual assistant

Play video: How to use virtual assistant (1:20) | Transcript

Set alerts

Play video: How to set alerts for your account (1:20) | Transcript

Order cheques

Play video: How to order cheques (0:42) | Transcript

Get started

Find a banking centre

Sign on to CIBC
Online Banking

Not a client?

Meet with us