We offer the following optional creditor insurance products for your CIBC Mortgage, Personal Line of Credit, Personal Loan or Credit Card:
Submit a claim
If you have CIBC creditor insurance, you may be eligible to submit a job loss, disability, critical illness or life insurance claim.
For creditor Insurance for CIBC Mortgages, CIBC Personal Lines of Credit and CIBC Personal Loans, complete and return the claim form:
If you have any questions, call the CIBC Creditor Insurance Helpline at 1-800-465-6020Opens your phone app.
For CIBC Payment Protector Insurance for Credit Cards:
- To submit a claim, call the insurer, Canadian Premier Life Insurance Company.
English 1-800-893-2862Opens your phone app.
French 1-800-939-0169Opens your phone app.
† Job loss coverage is not available for CIBC Personal Lines of Credit.
‡ Critical Illness coverage is only available on CIBC Mortgage Loans and Credit Cards.
Creditor Insurance for CIBC Mortgage Loans, CIBC Personal Lines of Credit and CIBC Personal Loans are optional creditor’s group insurance underwritten by The Canada Life Assurance Company (Canada Life). CIBC Payment Protector™ Insurance for Credit Cards is optional creditor's group insurance underwritten by Canadian Premier Life Insurance Company. These insurance products are administered by the respective insurers and CIBC. CIBC receives fees from the insurers for providing services regarding this insurance. Also, the risk under the group insurance policy may be reinsured, in whole or in part, to a reinsurer affiliated with CIBC. The reinsurer earns reinsurance income under this arrangement. Representatives promoting this insurance on behalf of CIBC may receive compensation. These insurance products are subject to eligibility conditions, limitations and exclusions (which are circumstances when benefits are limited or not paid). Creditor Insurance for CIBC Personal Lines of Credit and CIBC Personal Loans and CIBC Payment Protector™ Insurance for Credit Cards are subject to pre-existing medical and health condition exclusions. These and other terms are described in the Certificate of Insurance you receive upon enrolment.