Take charge of your spending

Never miss a bill payment

Review your credit card transactions

Follow up on unsuccessful credit card payments

Report lost or stolen credit cards online

Your money is safe with us

Learn more

balance tracking

Check your balance anywhere

Wherever you are, monitor your finances and plan ahead. Access your balance online or by telephone through interactive voice response.

Sign on to CIBC Mobile Banking®, CIBC Online Banking® or the CIBC Mobile Banking App or contact us.

CREDIT LIMITS

Apply for an increase

Approaching the limit on your credit card? Apply for a credit limit increase today. Whether you’re making a big purchase, shopping for gifts or planning for future costs, we’re here to help you meet your goals. Apply online through Customer Service in My Accounts.

account SECURITY

Update your contact details

Help us protect your account. We’ll occasionally send you a one-time verification code to help prevent unauthorized sign on attempts.

Avoid getting locked out of your account by keeping your contact information current in My Profile. 

Manage your balance, credit limits and contact details in one place.

SPENDING ALERTS

Suspicious transaction?
We’ll let you know.

We’ll continue to monitor your account activity. If we see anything unusual, we’ll notify you right away by text, email or phone.

Learn more

 

TWO-STEP VERIFICATION

Enhanced security measures

You’ll be prompted to enter a one-time verification code for certain transactions. We’ve added this extra layer of security so only you control your account.

Learn more

 

FRAUD PREVENTION

Feel secure when you shop

Learn to spot the warning signs of fraud. Find out about our anti-fraud measures and what you can do to protect your account.

Learn more

 

Need advice for managing your money?

Learn more

Frequently asked questions