Working Together to Protect You from Banking Fraud

Prevention starts with education

As banking technology evolves, the security of your accounts and information is most important. Fraud isn't just about losing money — it's about the impact it has on your time and wellbeing.

Together, we can stay safe from fraud. Take control of your security by educating yourself about fraud, so you can spot it before it happens. We'll do our part to make sure you're protected when you bank with us.

Safe or scam? Test your fraud knowledge.

Catch fraud before it happens to you. Find out if you can identify the signs of some common scams with our 5-minute quiz.

Take our quiz

Our promise for your money

If you've been affected by fraud and have met your responsibilities to keep your accounts safe, we'll help you get your money back. To learn more about the security guidelines for your accounts, review our Digital Banking Guarantee.

Know how to protect yourself

Recognize the signs and minimize the impact

Scammers use various tactics to seem trustworthy. Learn to spot the warning signs so you aren't impacted by fraud.

Spot the signs and tactics of fraud

Identify different types of fraud and scams

Fraud and scams can happen in many ways. Discover how they occur in different situations and what you can do to stay safe.

Understand the types of fraud

Report fraud, scams or suspicious activity

Our teams are ready to act if you feel your information or money is at risk. Call or email us – we can help you anytime, anywhere.

Report fraud

Feel safe when you bank with us

Our security features help protect your money and personal information no matter where you are.

Verify transactions with real-time fraud alerts

If any account activity seems out of place, we’ll let you know right away by text, phone or email. Confirm the transaction or report it as fraud in a matter of minutes.

Play video: Instant and Convenient Protection Against Fraud – CIBC Fraud Alerts (0:52) | Transcript

Learn more about fraud prevention

The Little Black Book of Scams Opens in a new window.

Download the Canadian Competition Bureau's guide to scams in 8 different languages.

Canadian Bankers Association Opens in a new window.

Read about the latest news and trends in fraud awareness and prevention.

Canada Revenue Agency (CRA) Opens in a new window.

Spot and avoid scams that could exploit your tax and personal information.

Canadian Anti-Fraud Centre Opens in a new window.

Report fraud when it happens and track the latest data on fraud happening in Canada.

Business banking fraud (PDF, 925 KB) Opens in a new window.

Discover common types of fraud that target small- to medium-sized businesses.

Protect yourself from identity theft (PDF, 60 KB) Opens in a new window.

Keep your personal information safe and recognize the signs of a scam targeting your identity.

Notice anything suspicious? Let us know.

Contact us immediately if you find any suspicious or unauthorized activity on your accounts, or if you've been targeted by a fraud or scam.

Report fraud

Review our tips to secure your money and accounts.

Working together against banking fraud

Prevention starts with education

Safe or scam? Test your fraud knowledge.

Our promise for your money

Know how to protect yourself

Recognize the signs and minimize the impact

Identify different types of fraud and scams

Report fraud, scams or suspicious activity

Feel safe when you bank with us

Secure banking features

External security measures

Agreements and guarantees

Verify transactions with real-time fraud alerts

Learn more about fraud prevention

Notice anything suspicious? Let us know.