Your digital identity in your control

The Interac verification service helps you verify your identity quickly and securely from your computer or mobile device, using personal information that you consent to share, provided by establishing a connection with your financial institution.

You can use this service if you have an account with one of the participating Financial Institutions.

Using Interac verification service allows you to quickly verify your identity in a convenient, secure, and private way without the need to verify in-person. You use the personal information that you have already consented to and provided to your financial institution to verify your identity.

1. Save time.
No need to compile documents or go in person to register for services or products. With the Interac verification service, you can use personal information you have already provided to other trusted Connections, like your financial institution, to quickly get access to services and products you need.

2. Secure and private.
The Interac verification service uses strong security protocols to protect personal information from being identified, accessed, or misused. The Interac verification service has no access to the credentials you use to log in to your financial institution.

3. Reduce oversharing information about yourself.
Conveniently manage where, when and why your information is shared through the Interac verification service — only ever with the participating service providers you choose.

4. Helps you stay in control of your personal information.
You'll be asked to provide consent for every transaction.

5. It’s free.
You don’t have to pay for downloading or using the Interac verification service. Data rates may apply.

No, the Interac verification service is available for eligible users in Canada free of charge. You do not have to pay for using the Interac verification service.

BMO, CIBC, Desjardins, RBC, Scotiabank and TD are participants in the Interac verification service network. You must have an active and eligible online bank account with one of these financial institutions to enroll in and use the Interac verification service.

The Interac verification service operates alongside traditional methods of authentication to give Canadians choice in how they participate in the digital economy. If you do not wish to verify your identity with the Interac verification service, contact the requesting organization to inquire about completing necessary registration in-person.

If you have any questions or concerns, visit the Interac verification service webpage Opens in a new window..

To create an Interac verification service account profile through the mobile app:

1. Download the free Interac verification app from the App Store for iOS, or Google Play for Android. Data rates may apply.
2. Once the app is installed, select the Interac verification service icon to open it.
3. Select Sign Up and follow the instructions to complete the registration process.

To create an Interac verification service account for web-based use (where available), simply select the Interac verification service button, if the partner website has one, and follow the instructions to complete the registration process.

To complete your enrollment and begin using the Interac verification service, you’ll need to have an active and eligible online bank account with a participating financial institution.

Once you’ve signed in, you will be presented with the types of personal information your financial institution will make available for you to share through the Interac verification service with your consent. You’ll have an opportunity to confirm the accuracy of the information and that you want to use this information in association with your Interac verification service account.

After creating an account profile, each time you use the Interac verification service, you will be asked to authenticate yourself using your online or mobile banking credentials with the financial institution you’ve selected.

You can use your Interac verification service account to help verify your identity online, in person or using a mobile device to sign up for new services and get things done quickly and securely.

Once you’ve set up your Interac verification service account, you'll be able to see where you can use it by checking the full list Opens in a new window.. As Interac verification service expands, you’ll find more places where you can use it to share information with participating network members.

The Interac verification service is available across Canada. The Interac verification app does not impose geographic restrictions on where the user can use the app. However, the Interac verification app only communicates with Canadian organizations and services.

The Interac verification mobile app is supported on iOS (12+) and Android (6+) mobile devices. Note that the app doesn’t support tablets or the preview or beta editions of iOS and Android. The web-based version of the service, which is an available option with participating service providers, can be used on any device that has an internet browser.

The Interac verification service app will display the types of information being shared, then request and wait for your consent to share your information from your chosen trusted Connection with a service.

Certain service providers in the Interac verification service network may offer the option to access their sites privately and securely through the Interac verification service. This is simply an additional option offered as a convenience.

The Interac verification service was developed in cooperation with 7 of Canada’s major financial institutions — BMO, CIBC, Desjardins, National Bank of Canada, RBC, Scotiabank and TD — along with Interac’s innovation partners.

The Interac verification service uses strong security protocols to help protect personal information from being identified, accessed or misused. The Interac verification service has no access to your banking information or the credentials you use to log in to your financial institution.

You’ll be asked to consent to every transaction.

Your personal information is stored and maintained by your trusted Connections, such as your financial institution. Other trusted network participants that you have authorized to receive your personal information may also store your information. To learn more, review the Interac verification service Privacy Statement Opens in a new window..

The Interac verification service has no access to your banking information or the credentials you use to log into your financial institution. Your personal information is not stored by Interac.

Your personal information is only shared under your explicit consent. You can review it at any time before consenting to share. The personal information that is shared is limited to personal identity details and contact details that you consent to share. Your account number and account type are only shared under your consent for specific services and products you may be opening. Your shared personal information does not contain your financial transactions, balances, etc.

Once you have consented to share your personal information with an organization, your information is only used for their specific intended purposes, such as accessing a service or signing up for a new product. For questions about how long the organization stores your personal information, contact the organization directly or refer to their privacy notice.

Read the Interac verification service Privacy Notice Opens in a new window..