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Explore common topics and questions in our help centre.
Call CIBC Credit Card Services – Loss Prevention immediately.
Available 24 hours a day, 7 days a week:
1-800-663-4575 (Canada and the U.S.)
Call CIBC Travel Assistance: 1-800-848-8454 (Canada and the U.S.)
Call collect 1-416-340-7124 (Elsewhere)
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Full-service telephone banking 24 hours a day, 7 days a week.
General banking inquiries:
1-800-465-2422, or for service in French, 1-888-337-2422
Mobile banking support: 1-877-433-1902
Credit card services: 1-800-465-4653
Teletype Device Service (for the deaf and hard of hearing):
For clients using Teletype Devices (TTY), call 1-877-331-3338.
Please note: Multilanguage sites do not provide full access to all content on CIBC.com. The full CIBC website is available in English and French.