Manage your money with these real-time alerts

Balance alerts

CIBC Smart Balance Alert™

Credit card transaction alerts

Real-time fraud alerts

How to set up alerts

How to set up alerts with mobile banking

How to set up alerts with online banking

Keep yourself secure

 Have your name or the last 4 digits of your account number

 Have specific details about your account, a recent transaction or unusual activity

 Ask for your PIN or other personal information

 Direct you to a third-party website

How to stop alerts

If you want to stop receiving CIBC SMS alerts from a short-code, text back “Stop.” If you want to start receiving messages again, text “Start.”

Never respond to CIBC SMS alerts with personal information or questions. If you have questions, call us at 1-800-465-2422Opens your phone app..