How to set and manage alerts

What you’ll need

  • A CIBC bank account

What you do

  1. Sign on to CIBC Online Banking®  and select “Manage My Alerts”
  2. Select the box beside any alert you want to receive
    You can receive alerts about general account activity, debit card activity, credit card activity and eStatements.
    You can even receive fraud prevention alerts. These help detect unusual behaviour on your cards, changes to your Online Banking access, changes to your personal information or unexpected transactions.
  3. Choose how you want to receive alerts
    Your alerts appear in the CIBC Message Centre. You can also get your alerts sent to your email address or your phone via SMS.
  4. Select “Save”

You can manage your alerts using