Accessibility Quick Links
Manage your card online so you can get back to what's important
Don't worry if you misplace your card
Lock your missing card to stop new transactions. Unlock it when you find it.
Lock and unlock your card FAQOpens a new window in your browser.
Secure your lost or stolen card right away
Report your lost or stolen card to deactivate it and request a new card. You can also receive a replacement card digitally in minutes to use in Apple Pay or Google Pay.
Get a replacement card easily
Request a replacement for your damaged card.
Keep track of your transactions
Stay on top of your credit card activity and quickly identify unauthorized transactions.
Get a head start on using your new card
Activate your new or replacement card so you can use it right away.
Take charge of your spending with our flexible features
CIBC Pace It™
Some purchases can't wait. CIBC Pace It helps you manage your finances with Installment Plans on your credit card at lower interest rates. Start paying for the big things that matter at a pace you choose.†
Create healthier financial habits with CIBC Insights
Manage your daily spending and grow your savings with help from CIBC Insights — a tool included in the CIBC Mobile Banking App® that offers tailored tips based on your debit and credit card activity.
Enjoy more ways to use your Aventura® points
Use your points to pay for eligible Aventura credit card purchases or pay down your credit card balance.
Easily plan and stick to your budget
Stay on top of your spending with the free tools that come with your card. Find trends in your spending, personalize your budget, set up spend alerts and more.
Bank anytime, anywhere using our digital services
Check your account balance and transaction details
Find out your real-time available limit
Review eStatements from up to 7 years ago
Add a cardholder
Transfer a balance
Pay your monthly credit card bill
Experience one of the best mobile banking apps in Canada
Enjoy peace of mind when you use our award-winning app. In 2019, our app earned the highest ranking in J.D Power's Canada Credit Card Mobile App Satisfaction Study and the highest score in Forrester's The Forrester Banking Wave™: Canadian Mobile Apps, Q2 report.
Or text “CIBC” to 101010 and we’ll send you the link.
Get more information about your credit card agreements and insurance
Cardholder Agreements, Benefits Guides, Important Amendments and Insurance Certificates