Lost your card? 

Call us anytime at 1-800-663-4575 (Canada and U.S.)
or 514-861-9898 (elsewhere).

Need to activate your card?

Call us anytime at 1-800-465-4653 (Canada and U.S.)
or 514-861-4653 (elsewhere).

Manage your account with services and alerts

Sign on to CIBC Online Banking® to track your spending and sign up for notifications

Smartphone displaying the CIBC Mobile Banking App

Track your spending

Want to find out where your money goes? We’ll help you detect trends in your spending by category.

Woman visualizes expenses

Personalize your budget

From planning renovations to keeping track of business expenses, keep your transactions organized with custom category labels and summaries.

Smartphone displaying CIBC Mobile Banking App

Set up alerts

Sticking to a budget? Set up Spend Alerts and we’ll notify you when you exceed your set budget or when you’re nearing your credit limit1 .

Laptop displaying CIBC Online Banking

Protect your credit

CIBC’s complimentary Credit Report Alert notifies you of changes to your credit report to help you monitor any suspicious activity2.

More features

  • Use Online Banking or Mobile Banking to check your account balance, available credit, minimum payment due date and recent transactions
  • Pay your credit card bill using Online Banking or Mobile Banking
  • Apply for a credit limit increase, request a balance transfer or add an additional cardholder

Get more add-ons and information about your credit card agreements and insurance.

Credit Card Add-ons
Cardholder Agreements, Benefits Guides, Important Amendments and Insurance Certificates

Learn about credit

Five ways to protect yourself from credit card fraud

Read article

Five steps to take if your credit card is stolen

Read article

Protecting your credit rating

Read article

Prevent late payments on your credit card 

Read article