We’re committed to protecting the privacy and confidentiality of your personal information. Learn more about our updated Canadian Privacy Policy.

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What does CIBC do if I lose money to fraud?

It's our guarantee that, so long as you've done your part, we'll get you back any money you've lost due to fraud.

I think I’ve been a victim of fraud. What can I do?

Fraud can come in many ways, from phony email messages to cheque scams. Learn how to spot a scam, view recent fraud alerts, and report any fraud you think you’ve come across.

I’ve received a message from CIBC. How do I know if it’s fraud?

Not all messages that claim to be from CIBC are from us. Digital fraud can come in many forms, such as emails and texts that look like they’re from legitimate sources. Learn what to look for.

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What are some ways I can make my banking safer?

We’re constantly improving how you can bank safely and securely – but the first line of defense starts with you. Get expert advice, tips and more ways to keep you and your information safe from fraudsters.

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What does CIBC do with my information?

Find out more about how we use your information, and what information we keep, in our Privacy Policy.

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How can I share my digital identity securely?

With security and privacy at its core, the Verified.Me app can help you share personal information with a peace of mind.

Think you've been a victim of fraud? Let's get in touch.

””

 Describe the fraudulent incident

 Attach or include any fraudulent emails you received or anti-virus or anti-spyware scan logs

 Describe the fraudulent incident

 Attach or include any fraudulent emails you received or anti-virus/anti-spyware scan logs

Private and Investment Counsel

Contact your Investment Advisor

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Contact your investment advisor or call clients relations at

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