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Safe computing practices
With CIBC Online Banking, you can manage almost all of your everyday banking, anywhere you have Internet access, using your laptop or a trusted computer terminal.
- When you're travelling, always use a trusted computer whenever possible
- Never leave your computer unattended once you have signed on to CIBC Online Banking
- After completing your transactions, ensure that you sign out of CIBC Online Banking, clear your cache and close your browser
- If you are using an older version of Internet Explorer we recommend that you upgrade to Internet Explorer 8.
We want you to be confident when accessing your financial information online. CIBC uses multiple layers of protection to increase your security while using CIBC Online Banking or accessing your online investment accounts.
Secure online banking and investing
We offer you secure access to your banking and investment accounts. Once you have signed on, you can check your balances, transfer funds and pay bills online quickly and safely. We also monitor activity in banking and investment accounts to enhance your security and to protect your financial information. One of the security features you will notice in CIBC Online Banking and the online services of CIBC Investor's Edge, CIBC Imperial Investor Service, CIBC Wood Gundy and CIBC Private Investment Counsel is the date and time of your last sign on, which is displayed within key areas. The date and time displayed should match the last time you signed on.
Web browser encryption
Web browsers use encryption to communicate securely over the Internet. You must have a browser with 256-bit or higher encryption to use CIBC Online Banking or the online services of CIBC Investor's Edge, CIBC Imperial Investor Service, CIBC Wood Gundy or CIBC Private Investment Counsel. All of the browsers supported by CIBC Online Banking and these online services offer 256-bit or higher encryption. For more information on the browsers supported by CIBC online services, visit our browser requirements webpage.
To protect you further, your online session will end after a period of inactivity. If you wish to continue accessing your online banking or investment accounts, you will have to sign on again. You should always sign off when you are done and, if using a computer that isn't your own, you should clear your browser's cache and close the browser window.
Clear your browser's cache
If you use a public or shared computer to access CIBC Online Banking, it's vital that you sign off when you are finished. Once you have signed off, you should enhance your security by clearing the browser's cache. The cache maintains a copy of web pages that have been viewed recently.
Below are a list of steps on how to clear your browser's cache, or you can use your browser's Help section: