CIBC Aeroplan Privacy Statement

Information we collect and share

We share certain personal details from your credit card application with Aeroplan Inc. (“Aeroplan”) and Air Canada, who own and operate the Aeroplan Program:

  • Name
  • Mailing address
  • Phone number
  • E-mail
  • Language preference
  • Date of birth
  • Aeroplan membership number, if you’ve provided it

If your application is approved, we share certain credit card transaction details on your Account with Aeroplan and Air Canada:

  • Merchant name
  • Address
  • Transaction date
  • Amount
  • Whether you or an authorized user made the transaction

How Aeroplan and Air Canada use the information

We share this information so you can get the Aeroplan Program benefits and features and so Aeroplan and Air Canada can administer the Aeroplan Program. Aeroplan and Air Canada may use this information as described in their privacy policies:

  • They may use this information to share targeted offers to market and promote the Aeroplan Program. This includes encouraging you to collect points and spend with Aeroplan, Air Canada or Aeroplan Program partners.
  • They may share your contact information, interests, preferences and insights about your purchasing and travel patterns with Air Canada’s airline and travel-related affiliates. Air Canada airline and affiliates may use this information to market and promote their own products and services, like to tailor travel-related offers you might be interested in. You can withdraw your consent at any time.
  • With your consent, they may share your contact information, interests, preferences and insights about your purchasing patterns with Aeroplan Program partners. Their partners may use this information to market and promote their own products and services, like to tailor offers you might be interested in. You can withdraw your consent at any time.
  • They may remove personal information about you to collect anonymous data. They may use this for internal reports and analytics, and to market and improve their products, services and the Aeroplan Program. They may share this anonymous data, or reports based on that information, with Air Canada’s airline and travel-related affiliates or other Aeroplan Program partners who may use it in the same ways. 

How we use the information we receive from Aeroplan

If your application is approved, CIBC will get your Aeroplan Program transactions and related information — like your Aeroplan Miles accumulation, balance or redemptions, your Aeroplan status and your use of Aeroplan Program benefits — from Aeroplan. We may use this information to share offers about CIBC’s Aeroplan cards with you and as described in our privacy policy.

We may remove personal details about you and use this anonymous data in several ways:

  • For internal reports and analytics
  • To market and improve the Aeroplan Program and its products and services
  • Share it with CIBC affiliates and partners that may use it in the same ways

For more information about how Aeroplan and Air Canada may collect, use or share your information or to learn about the choices you may exercise with respect to Aeroplan and Air Canada’s handling of your personal information, contact Aeroplan or Air Canada directly or review their online privacy policies.