Bank with us

Blind or low vision

Mobility and dexterity

d/Deaf, hard of hearing or speech disabilities

Neurodiversity and cognitive disabilities

Mental health

Our commitment

Our accessibility plan

This plan outlines our strategy to prevent and remove barriers to accessibility.

CIBC’s Accessibility Plan

Accessible customer service

This policy communicates our approach to promoting an accessible environment.

CIBC’s Accessible Customer Service Policy (PDF, 115 KB) Opens in a new window.

Online banking compliance

CIBC follows the Web Content Accessibility Guidelines (WCAG) provided by the W3C, the primary governing body of the internet, to make sure our website is accessible to all.

WCAG 2 Overview Opens in a new window.

Supporting our communities

Supporting our team members

Careers at CIBC

If you’d like to learn about working for CIBC, visit our career site. If you need accommodations for your application or interview, you’ll be able to request this as part of the application process.

Inclusion and diversity

We embrace the diversity that makes each of us unique. Learn more about our bank’s commitment to inclusion.

Contact us

Call us at 1-800-465-2422 Opens your phone app. or 1-800-465-7401 Opens your phone app.

We also accept and support both IP Relay (web-enabled message device) calls and Video Relay calls from Canada Video Relay Service (Canada VRS).