Accessibility Quick Links
Email and website fraud
Contact us if you think you may have been a victim of fraud (email fraud, text message fraud, phishing, spyware). If you email us, describe the incident and include any fraudulent emails you've received or your anti-virus or anti-spyware scan logs.
Email us Opens your email app.
Debit card fraud
Contact us if there's unauthorized activity in your account or your debit card has been compromised.
Credit card fraud
Contact us if there's unauthorized activity in your account or your credit card has been compromised.
CIBC Investor's Edge and Imperial Investor Service
CIBC Wood Gundy
Contact your investment advisor or call Client Relations if there's suspicious activity in your account.
Our promise for your money
Fraud and scams
Contact us if there's suspicious or unauthorized activity on your account(s). Have your debit card ready when you call us.
Fraud and scams
If you notice anything suspicious or detect any unauthorized activity on your account(s), contact your relationship manager right away.
You can also call the Business Contact Centre and select option 1 from the menu.
Follow these tips to help keep your personal and account information safe
Place a fraud alert on your file by contacting a credit reporting agency, such as Equifax Opens in a new window. and Transunion Opens in a new window..
Continue to review your account activity and personal information to ensure they're accurate and to report any unauthorized changes or transactions.
Check email and telephone message forwarding and redirect settings to ensure there are no rules that you didn't set.
Contact your phone provider if you can't make calls or send texts on your device, or if you've been notified that your number has been activated on another device.