CIBC Mortgage Contacts

Choose from a variety of ways to contact CIBC about your mortgage. A friendly and knowledgeable CIBC Mortgage Representative can work with you to help meet your mortgage needs.

Due to an extremely high volume of calls, if you’re experiencing financial hardship, we encourage you to first complete our financial assistance formOpens in a popup. to have us contact you directly.


Get Pre-Approved

Apply for a pre-approval online

A CIBC Pre-Approved Mortgage Certificate is absolutely free, with no cost and no obligation, plus you get a guaranteed interest rate1 for 120 days from the effective date of the Certificate.


Apply Online

Start your mortgage application online

When you're ready to apply for a mortgage with CIBC, you can start the process online at your convenience.


Schedule time with CIBC to discuss your mortgage

Requesting a call or appointment will allow you to discuss your mortgage options over the phone with a CIBC Mortgage Representative, or make an appointment with a CIBC Mortgage Advisor at a time and place convenient for you.


Call Us at 1-866-525-8622

Ask questions or start an application

Whenever you have questions about a new or existing mortgage, you can get information from a CIBC Mortgage Representative over the phone.

Find a Branch

Review all your mortgage needs and options in-person


Find a Mobile Mortgage Advisor

Mortgage advice at a time and place convenient for you

Use the locator to view information on the CIBC Mobile Mortgage Advisors in your area, and request a phone call or send an email to start your mortgage conversation.



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