Choose from a variety of ways to contact CIBC about your mortgage. A friendly and knowledgeable CIBC Mortgage Representative can work with you to help meet your mortgage needs.
Due to an extremely high volume of calls, if you’re experiencing financial hardship, we encourage you to first complete our financial assistance formOpens in a popup. to have us contact you directly.
Apply for a pre-approval online
A CIBC Pre-Approved Mortgage Certificate is absolutely free, with no cost and no obligation, plus you get a guaranteed interest rate1 for 120 days from the effective date of the Certificate.
Start your mortgage application online
When you're ready to apply for a mortgage with CIBC, you can start the process online at your convenience.
Schedule time with CIBC to discuss your mortgage
Requesting a call or appointment will allow you to discuss your mortgage options over the phone with a CIBC Mortgage Representative, or make an appointment with a CIBC Mortgage Advisor at a time and place convenient for you.
Call Us at 1-866-525-8622
Ask questions or start an application
Whenever you have questions about a new or existing mortgage, you can get information from a CIBC Mortgage Representative over the phone.
Find a Branch
Review all your mortgage needs and options in-person
Find a Mobile Mortgage Advisor
Mortgage advice at a time and place convenient for you
Use the locator to view information on the CIBC Mobile Mortgage Advisors in your area, and request a phone call or send an email to start your mortgage conversation.