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HOW TO SEND MONEY WITH INTERAC e-TRANSFER®
It’s convenient with Interac e-Transfer
Forget about writing and depositing cheques or needing to find an ATM – you can send and receive money online and on your phone.
What you'll need
An email address
Your email will help contacts identify you
A CIBC bank account
Your account needs to be open and active
A computer or mobile phone
Register your bank account with CIBC Online Banking® or the CIBC Mobile Banking® App.
Interac e-Transfer fees
$1.50
Per transaction to send money1
Free
To receive money
$3.50
To stop a transaction
Some CIBC accounts include unlimited Interac e-Transfer transactions1.
Find the right account for you.
Amounts you can send
No minimum
Send as little as you want
$3,000
Maximum amount you can send within a 24-hour period
$10,000
Maximum amount you can send within a 7-day period
$30,000
Maximum amount you can send within a 30-day period
Interac e-Transfer how-to guides
to Online Banking or the Mobile Banking App.
This will take you to the Send Money page.
Or follow the directions to add a new contact.
Note: A contact must have access to online or mobile banking at a Canadian financial institution.
Enter the amount you want to send, select the account you’d like to transfer money from and enter an optional message. Select “Next”.
Enter a security question with an answer that only you and your contact know. Enter the answer. Select “Next”.
Note: If your contact is registered for Autodeposit from Interac e-Transfer, you won’t be asked to enter a question and answer.
Select “Send Money”.
Select “Yes”.
Your contact will receive a notification and can claim the money within 30 days.1
to Online Banking or the Mobile Banking App.
On the set-up page, enter your name, email address, mobile number and notification preferences. Select “Next”.
to the terms and conditions.
Now you’re ready to transfer your money.
to Online Banking or the Mobile Banking App.
Select “Contact List,” then “Add Contact”.
Select “Add Recipient”.
Enter the name, choose how to notify the contact, then enter the contact’s email address or mobile number.
Select “Add Contact”.
Select “Save”.
In some cases, you may have to do an extra step.
You will receive a verification code via text or a phone call. Enter the code to add your contact.
Note: The code you receive by text will be in the body of the message.
You can now send money to or request money from this contact.
Sign on to Online Banking or the Mobile Banking App.
Select “Interac e-Transfer”, then select “Autodeposit Settings”.
Select “Settings”.
Next, select a deposit account. Anytime anyone sends you money using Interac e-Transfer to this email address, it will automatically be deposited into the selected account.
Note: If you want an Interac e-Transfer from one of your CIBC accounts or from another financial institution, use a different email address than what you used to register for Autodeposit.
Select “Register” then review details and select “Confirm”.
Review details and select “Register”.
When you receive the verification email, select “Complete registration”.
Note: The registration link in your verification email from Interac will expire in 24 hours.
You're now registered for Autodeposit.
Request Money
to Online Banking or the Mobile Banking App.
Select the contact or add a new contact, enter the amount you're requesting, select the account where you want the funds to be deposited and enter an optional message.
Select the checkbox to confirm you have an existing relationship with this contact.
Once the contact fulfills your request for money, you’ll be charged $1.50.
Some CIBC accounts include unlimited Interac e-Transfer transactions1. Find the right account for you.
Fulfill a request for money
Before you select any link, make sure the email is expected and from someone you know on behalf of Interac e-Transfer.
to CIBC Online Banking or the CIBC Mobile Banking App.
Select “Send Money”.
Select “Next”.
Or select “Decline” to decline the request for money and end the transaction.
to withdraw the money from.
Select “Send Money”.
Select “Yes”.
The money will be transferred immediately and you won’t be able to reclaim or cancel it.
There is no fee for fulfilling a request for money.
Stop a payment
to Online Banking or the Mobile Banking App.
Select “Status”. Choose the month and select the transaction.
Select “Status”. Locate the transaction and select it.
Select “Stop this Interac e-Transfer,” then “Next”.
Mobile Banking App
Select “Stop,” then “Next”.
You’ll be charged $3.50 for a stop payment.
Review and agree to the terms and conditions, then select the account where you want the funds to be deposited.
6. Confirm the stop payment.
Select “Stop Interac e-Transfer”.
Select “Yes”.
Reclaim money
• The contact declined the transfer
• The 30-day period for the contact to claim the transfer has expired
• The email address you entered for your contact is invalid
• The contact was unable to provide the correct answer to the security question
In these cases, your money will automatically be deposited back into your account.
