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Worldwide Purchase Acceptance
The Advantage Debit Card is not a credit card; it's a debit card, which means that you can pay for purchases worldwide using your own money withdrawn directly from your CIBC bank account.
How to use your CIBC Advantage Debit Card
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Shopping at stores in Canada
The CIBC Advantage Debit Card is accepted at all Canadian stores where INTERAC Debit and/or INTERAC Flash is accepted.
When shopping at stores in Canada, tell the cashier that you are paying by INTERAC®1. For smaller everyday purchases, you can look for merchant terminals with the INTERAC Flash logo and tap and hold your card. Otherwise, insert your card and enter your PIN to authorize the transaction.
Tip: If a cashier tells you that your card has been declined, check to make sure they processed the purchase as debit.
The CIBC Advantage Debit Card is accepted by most U.S. and international online, telephone and mail order retailers that accept Visa1 cards. Just select "Visa" or "Visa Debit" as the card type and/or "Credit" as the payment method and follow the prompts to provide your card details.
Currently, CIBC Advantage Debit Card acceptance in Canada for online, telephone and mail order purchases is limited to participating retailers and this list continues to grow.
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Shopping outside Canada (U.S. and around the world)
The CIBC Advantage Debit Card is accepted at stores in the U.S. (using the Visa and Interlink networks) and around the world where Visa cards1 are accepted.
Follow these simple steps when shopping with your CIBC Advantage Debit Card in person at stores outside Canada (U.S. and around the world)2:
- Tell the cashier that you are paying by Visa. This means that the cashier will process the transaction through the global Visa Network. Even though this may seem like a credit card transaction, rest assured, it is still a debit transaction and money will be withdrawn directly from your account.
- INSERT OR SWIPE: Where the retailer's terminal is chip-enabled, your debit card will be inserted into the terminal, chip end first, and left there for the duration of the transaction. Until chip technology is widespread, not all retailers will have chip-enabled terminals. Those that are not equipped with these terminals will require you to swipe your card.
- Sign and/or enter your PIN to authorize the transaction.
- Tell the cashier that you are paying by Visa. This means that the cashier will process the transaction through the global Visa Network. Even though this may seem like a credit card transaction, rest assured, it is still a debit transaction and money will be withdrawn directly from your account.
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Shopping online, by phone or by mail
The CIBC Advantage Debit Card is accepted by most U.S. and international online, telephone and mail order retailers that accept Visa1 cards. Just select "Visa" or "Visa Debit" as the card type and/or "Credit" as the payment method and follow the prompts to provide your card details.
Currently, CIBC Advantage Debit Card acceptance in Canada for online, telephone and mail order purchases is limited to participating retailers and this list continues to grow.
Follow these simple steps when shopping with your CIBC Advantage Debit Card online, by phone or by mail:
- Choose Visa or Visa Debit as the card type.
- Provide your card number and expiry date located on the front of your CIBC Advantage Debit Card.
- As an additional security measure, some online retailers may require the three-digit security code on the back of your card.
Important: The three-digit security code is not your PIN. Never disclose your PIN to anyone. - At times, you may be asked for the cardholder name as shown on the front of the card.
Tip: If your card does not have a name on the front, use your legal first and last name. - Provide your billing address and other information as required.
- Obtain payment information.
Important: When you use your CIBC Advantage Debit Card to conduct Advance Payment transactions, including reserving goods and/or services such as hotel reservations or car rentals, funds for payment of that transaction may be debited immediately from your account by the merchant. You are, in effect, making an advance payment for a service to be used in the future, so the funds will be debited from your account at the time you make the reservation. Because the amount you pay to book the reservation upfront or at check-in (i.e. a deposit) may be different from the final purchase amount, you may wish to make the reservation with a credit card until you know what the final payment amount will be, at which time you may use your CIBC Advantage Debit Card to pay for the transaction directly from your account.
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Changing your PIN
We encourage you to select or change your PIN to something known only to you and that's easy for you to remember. For added security, change your PIN from time to time.
Features
Security and Protection
Use the CIBC Advantage Debit Card to make purchases around the world in person, online, by phone or mail with the added security and protection benefits of:
Chip technology - enhances an already secure payment system and is recognized around the world as a standard of safety and security.
Active fraud monitoring - helps protect your money by detecting possible fraudulent transactions.
Plus get additional security and protection features for transactions made through the Visa network:
Verified by Visa: This free global authentication service makes shopping online at participating retailers more secure by providing an additional layer of protection.
Visa's Zero Liability Policy: Should someone steal your card, your card number, or other card details, you will not be held responsible for fraudulent purchases processed through the Visa network as long as you meet your obligations3.
For more information about your and CIBC’s responsibility and liability, read the Convenience and security for your everyday banking (PDF, 1.2 MB)
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