CIBC Telephone Banking is convenient, secure and offers most of the banking services you use at your branch. CIBC offers you a full-service banking experience through our automated system, 24 hours a day, 7 days a week.
Need help with CIBC Telephone Banking?
To use Telephone Banking, call 1-800-465-2422 or 1-888-337-2422 (for service in French) from anywhere in Canada and the U.S.
If you are outside Canada or the U.S., call
From all other countries not covered by these numbers, call
For Chinese language banking, call CIBC Telephone Banking at 1-888-898-2828 for Cantonese and 1-888-298-8822 for Mandarin language assistance.
CIBC has a special phone line to provide deaf and hard of hearing customers with a secure method of doing their banking. TTY (Teletype Device for deaf and hard of hearing) customers can call
New to Telephone Banking?
Print out our Quick Reference Guide to Everyday Telephone Banking (40 KB) for a handy guide to our automated telephone services.
Contact CIBC VISA
If you don't have a CIBC bank account but you wish to access services for your CIBC VISA card, call 1-800-465-4653 in Canada and the U.S. or call collect at 514-861-4653 outside Canada and U.S.