Digital banking tutorials

How to find and understand your eStatements

Demo screen 1: CIBC homepage. A pulsing animation highlights the "Sign on" button.
Demo screen 2: CIBC Online Banking homepage. A pulsing animation highlights the "My Documents" link.
Demo screen 3: CIBC My Documents page. A pulsing animation highlights the "Account statement" link.
Demo screen 4: CIBC My Documents page. A pulsing animation highlights the "Chequing" link.
Demo screen 5: CIBC My Documents page. A pulsing animation highlights the "Year 2026" link.
Demo screen 6: Account eStatement sample. No pulsing animation.
Your progress 1 of

Step 1 : Let's get started on your web browser

Select the "Sign on" button in the demo to continue.

Step 2 : Select "My Documents"

On the CIBC Online Banking homepage, select the "My Documents" button, which is where you'll find your eStatements.

An eStatement is a digital version of your monthly statement that summarizes the activity in your account. It typically includes:

  • Account information and summary
  • Transaction details

Step 3 : Select "Account statements"

Go to the Account Documents options, then select "Account statements".

Step 4 : Select the account you want to find an eStatement for

Review your account options and choose the specific account you want to find an eStatement for.

Step 5 : Select an eStatement to review

Search through your eStatements, which are categorized by statement date. Once you've selected the eStatement you want to review, a PDF will download to your device.

Step 6 : Great job!

You've successfully found and reviewed an eStatement.
Demo screen 1: CIBC homepage. A pulsing animation highlights the "Sign on" button.
Demo screen 2: CIBC Online Banking homepage. A pulsing animation highlights the "More options" menu.
Demo screen 3: CIBC Online Banking navigation sidebar. A pulsing animation highlights the "My Documents" link.
Demo screen 4: CIBC My Documents page. A pulsing animation highlights the "Account statement" link.
Demo screen 5: CIBC My Documents page. A pulsing animation highlights the "Chequing" link.
Demo screen 6: CIBC My Documents page. A pulsing animation highlights the "Year 2026" link.
Demo screen 7: Account eStatement sample. No pulsing animation.
Your progress 1 of

Step 1 : Let's get started on your web browser

Select the "Sign on" button in the demo to continue.

Step 2 : Select the three-line menu icon to open the navigation bar

On the CIBC Online Banking homepage, find and select the three-line menu icon to open a navigation bar with more options.

Step 3 : Select "My Documents"

On the menu, select "My Documents", which is where you'll find your eStatements.

An eStatement is a digital version of your monthly statement that summarizes the activity in your account. It typically includes:

  • Account information and summary
  • Transaction details

Step 4 : Select "Account statements"

Go to the Account Documents options, then select "Account statements".

Step 5 : Select the account you want to find an eStatement for

Review your account options and choose the specific account you want to find an eStatement for.

Step 6 : Select an eStatement to review

Search through your eStatements, which are categorized by statement date. Once you've selected the eStatement you want to review, a PDF will download to your device.

Step 7 : Great job!

You've successfully found and reviewed an eStatement.
Demo screen 1: CIBC homepage. A pulsing animation highlights the "Sign on" button.
Demo screen 2: CIBC Mobile App banking homepage. A pulsing animation highlights the "More" tab.
Demo screen 3: CIBC Mobile App More menu. A pulsing animation highlights the "My documents" button.
Demo screen 4: CIBC Mobile App tools and services menu. A pulsing animation highlights the Account statements button.
Demo screen 5: CIBC Mobile App Account Statements menu. A pulsing animation highlights the "Chequing" account link.
Demo screen 6: CIBC Mobile App Account Statements menu. A pulsing animation highlights the "Year 2026" button.
Demo screen 7: CIBC Account eStatement sample. No pulsing animation.
Your progress 1 of

Step 1 : Let's get started on the mobile app

Select the "Sign on" button in the demo to continue.

Step 2 : Select "More"

On the CIBC Mobile Banking App accounts page, go to the menu bar and select "More".

Step 3 : Select "My documents"

From the More menu options, select "My documents" to continue.

Step 4 : Select "Account statements"

In the My Documents menu, select "Account statements".

Step 5 : Select the account you want to find an eStatement for

Review your account options and choose the specific account you want to find an eStatement for.

Step 6 : Select an eStatement to review

Search through your eStatements, which are categorized by statement date. Select an eStatement that you want to review.

Step 7 : Great job!

You've successfully found and reviewed an eStatement.

Want an overview of all the steps?

For full instructions on how to find and understand your eStatements, check out the step-by-step process all in one place.

Learn more about what's on an eStatement

An eStatement includes specific information, such as:

Deposits: Money added to your account (cash deposits, transfers, direct deposits, etc.)

Withdrawals: Money taken out (payments, transfers, ATM withdrawals, etc.)

These details will be specific to deposit accounts only. If you choose to review an eStatement for your credit card or a lending product, the details may be different.

When reviewing your eStatement, pay attention to the following key sections. They are designed to quickly help you understand your financial activity and any important updates:

  • Account summary: A brief overview of your account opening balance, closing balance & withdrawal totals for the statement period.
  • Transaction details: A list of all account activity, including dates, descriptions, and amounts for each transaction.
  • Account number: A unique identifier assigned to your bank account.

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