1 “Paperless” record-keeping is a paper-free alternative to printed statements. This option enables clients to track account activity online or by phone or CIBC bank machine. Please note, no printed statements will be sent to clients selecting this option. Clients must review their account transactions through CIBC Online Banking, CIBC Mobile Banking (where available), CIBC Telephone Banking or CIBC bank machines at least once every 30 days and examine all entries and balances at that time. If there are any errors, omissions or irregularities, clients must notify CIBC in writing within 60 days after the date on which the entry was, or should have been, posted to the account.
2 Applies to CIBC Personal Portfolio Services and CIBC Securities Inc. mutual fund account statements from the time of eStatement registration (historical statements not available).
3 Choosing paperless eStatements helps to reduce the amount of paper and ink we use.
Bank Accounts eStatement Terms and Conditions (November 2011) (PDF, 65 KB)Opens a new window in your browser
Credit Card eStatement Terms and Conditions (November 2011) (PDF, 60 KB)Opens a new window in your browser
ATM eStatement Terms and Conditions (January 2016) (PDF, 60 KB) Opens a new window in your browser