Receive your remaining balance
After January 31, 2023, we'll automatically return your remaining balance. Please allow up to four months for your funds to be sent to you. We appreciate your patience.
If you have an active CIBC personal CAD deposit account either held single or jointly in your name, then we will credit funds to that account. If the balance is in a foreign currency, we'll convert it to CAD. If you have funds on a USD card and hold a single or joint personal USD deposit account that is eligible for direct deposit, we'll credit funds to that account with no conversion.
If you don't have an active CIBC deposit account or if we can't apply the credit to your account, we'll send a money order for the funds to your mailing address on file.
If you have multiple cards, the balance from each card will be credited to your CIBC deposit account or accounts or sent by money order separately.