Your prepaid card options

CIBC Smart™ Prepaid Visa* Card

CIBC Smart™ Prepaid Travel Visa* Card

Fees and transaction limits

Enjoy these prepaid card benefits

How to use your new card

Step 1

Shopping in-store

Step 2.

Shopping online

  • Choose Visa as the card type.
  • Provide your prepaid card number and expiry date. Some online retailers require the 3-digit security code on the back of your card.
  • Enter your first and last name.
  • Follow the prompts to complete the transaction.

 Spending tip: Be aware of the available balance on your prepaid card before you make a purchase. The transaction may be declined if the balance doesn’t cover the purchase amount.

Already have a CIBC Prepaid Card?

Manage and more

Change your PIN, check your balance and review your transaction history by signing on through VisaOpens in a new window..

Set up alerts

Sign on or register your prepaid card. Opens in a new window. Then follow the instructions to set up alerts about your card activity4.

Report lost or stolen card

Contact us immediately at 1-855-887-3888 Opens your phone app., or 1-650-432-1298 Opens your phone app. outside Canada and the U.S. A card replacement fee applies.

Security features

Enhances an already secure payment system and is recognized around the world as a standard of safety and security.

This free global authentication service makes shopping online at participating retailers more secure by providing an additional layer of protection.

If someone steals your card or other card details, you won’t be held responsible for fraudulent purchases processed through the Visa network as long as you meet your obligations5.

Helps protect your money by detecting possible fraudulent transactions. 


Frequently Asked Questions

About CIBC prepaid cards

Managing your card

Spending with your card