With payment protector insurance1, your family won’t have to worry about making the payments on your CIBC Personal Loan, if you can no longer work due to a disability or lose your job through no fault of your own.

Payment Protector Insurance for CIBC Personal Loans is underwritten by The Canada Life Assurance Company (Canada Life). Purchase of this insurance is optional and isn’t required to obtain any CIBC product or service.

Disability insurance

Inability to work due to sickness or injury:

  • For the first 12 months of a disability insurance claim, you must be completely unable to perform your normal duties of your principal occupation (including seasonal employment).
  • Beyond the first 12 months of a disability insurance claim, for benefits to continue, you must be completely unable to perform any occupation for which you are reasonably suited by education, training, or experience.

Job loss insurance

Employment stopped, or was suspended, as a result of layoff, or termination by your employer through no fault of your own, and you are receiving Government of Canada Employment Insurance benefits. Job loss also means a temporary loss of employment due to unionized labour disputes, strikes or lockouts.

Benefit

Disability insurance

Pays a benefit (after a 30-day waiting period) equal to the loan’s regular payments of principal and interest, plus any applicable insurance premiums, up to the maximum benefit. The maximum benefit payable for all of your disability and payment protector-insured loans combined is $200,000.

Job loss insurance

Pays a benefit (after a 30-day waiting period) equal to the interest payable on your insured loan, up to the maximum benefit. Benefits will be paid during your period of unemployment, up to a maximum of 6 months per incidence of job loss. This means your loan’s scheduled payments will be delayed (after the 30-day waiting period) for the job loss claim period, and the term of your loan will be extended by the time period of the delay. Any insurance premiums owing during the job loss claim period will be waived. If you become disabled and lose your job at the same time, Canada Life will only pay disability insurance benefits.

What does Payment Protector Insurance for CIBC Personal Loans cost?

Your personal loan payment protector insurance premium is calculated and accumulated daily. Premiums are based your age on the date you’ve received the loan funds, the applicable premium rate from the rate table below and your loan’s regular payment amount of principal and interest. 

Approximate personal loan payment protector insurance monthly premium rate per $100 of the loan’s regular payment (applicable taxes will be added to your premium):

Age group

Single coverage

Under 30 $3.83
31 to 35 $4.18
36 to 40 $4.40
41 to 45 $4.63
46 to 50 $5.88
51 to 55 $6.75
56 to 60 $7.75
61 to 64 $8.75
65 to 69 N/A

† The monthly premium will vary depending on the number of days in the month. The above rate table is based on a year with 365 days spread over 12 equal months.

Eligibility requirements

To be eligible to apply for Payment Protector Insurance on your CIBC Personal Loan, you must:

  • Be approved for the personal loan;
  • Be a Canadian resident;
  • Be 18 to 64 years old;
  • Be gainfully and continuously employed for at least 6 months and able to perform your regular duties of your principal occupation for at least 25 hours per week;
  • Not have more than $200,000 as total outstanding principal balance for all your CIBC Personal Loans insured for disability or payment protector insurance under the group policy;
  • Not receive disability benefits from any source;
  • Not be a seasonal worker;
  • Not have received notice of your pending unemployment; or
  • Not be self-employed, an independent contractor, a controlling shareholder of your company or employed by a member of your immediate family.

 A person who: 

  • Has lived in Canada for a total of 183 days or more during the 365 days prior to the date of your insurance application (days do not need to be consecutive); or
  • Is a member of the Canadian Armed Forces

Making a claim

You can make a claim using the claim form below (also available at CIBC Banking Centres) or by calling the CIBC Creditor Helpline at 1-800-465-6020 Opens your phone app.. We recommend that you make a claim as soon as possible following an insured event.

Notice and proof of claim must be made to Canada Life within 120 days from the date of disability or job loss, otherwise the claim won’t be payable. For further details, refer to the claim form:

Job loss insurance claim form (PDF, 215 KB) Opens in a new window.

Disability insurance claim form (PDF, 390 KB) Opens in a new window..

  Tip: Download the form by right-clicking the file and selecting “Save link as.” You can then open it using Adobe Acrobat Reader.

Important documents and other information

Important documents

Your certificate of Insurance will contain the full details of your coverage, including benefits, cost, eligibility conditions, limitations and exclusions.

To help you make an informed decision, you can access sample certificates of insurance and other important documents below.

  Tip: Download the form by right-clicking the file and selecting “Save link as.” You can then open it using Adobe Acrobat Reader.

Information about CIBC

CIBC receives fees from the insurer, The Canada Life Assurance Company, for providing services to the insurer regarding this insurance. Also, the risk under the group policy may be reinsured, in whole or in part, to a reinsurer affiliated with CIBC. The reinsurer affiliated with CIBC may earn reinsurance income under this arrangement. Representatives promoting this insurance on behalf of CIBC may receive compensation.

Frequently asked questions

Get started

For more information about product terms and conditions or further assistance, visit one of our banking centres or call CIBC’s Creditor Insurance Helpline at 1-800-465-6020 Opens your phone app..


Terms and conditions

1 Payment Protector Insurance for CIBC Personal Loans is optional creditor’s group insurance underwritten by The Canada Life Assurance Company (Canada Life) and administered by Canada Life and CIBC. CIBC receives fees from Canada Life for providing services to Canada Life regarding this insurance. Also, the risk under the group insurance policy may be reinsured, in whole or in part, to a reinsurer affiliated with CIBC. The reinsurer affiliated with CIBC may earn reinsurance income under this arrangement. Representatives promoting this insurance on behalf of CIBC may receive compensation. This insurance is subject to eligibility conditions, limitations and exclusions (which are circumstances when benefits are limited or not paid), including pre-existing medical/health condition exclusions. For the complete terms and conditions, review copy of the Certificate of Creditor Insurance for CIBC Personal Loans (PDF, 190 KB) Opens in a new window.. You can also contact Canada Life at 1-800-387-4495 Opens your phone app.. For more information visit canadalife.com Opens in a new window.. The information in these pages is general only. Products and their features may change at any time. In case of discrepancy between the information and examples provided on these pages and your Certificate of Insurance, your Certificate of Insurance prevails.

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