Accessing, managing, and protecting your financial documents has never been easier.
How the CIBC Digital Vault works
With the new and secure CIBC Digital Vault, you can now access your CIBC financial documents any time, anywhere.
Now you can read, download and print PDF files from your computer, laptop, and smartphone.
Any documents you’ve digitally signed for your CIBC
Everyday® Banking products will be available in your Digital Vault for as long as you have the product.
You can create or edit notes attached to your documents for easy reference.
When enrolling for a new CIBC Everyday Banking product at participating CIBC Banking Centres, you can digitally sign your documents. While you can still choose to receive printed copies of your documents, they’ll also be available in your Digital Vault in a few days.
You can request an email or text alert to tell you when your documents are available in your Digital Vault. Once available, you can access them in your Digital Vault through Online or Mobile Banking.
To access your digital vault documents:
Sign on to CIBC Online or Mobile Banking.
Select “Customer Services” in Online or Mobile Banking.
Select “Digital Vault Documents.” Note: If you’ve not signed up for a product with a digital signature, or if the documents aren’t ready, you’ll get a message saying that there are no documents to display.
Inside your Digital Vault, you’ll be able to access your documents. The documents are separated into folders including Deposit Accounts, Lending and CIBC Brochures. You’ll be able to add notes for each of the documents in your Digital Vault.
When you’re finished writing the note, select “Save Note.”
Please note: Multilanguage sites do not provide full access to all content on CIBC.com. The full CIBC website is available in English and French.