INTERAC e-TransferTM2

Interac e-Transfer

Do you need to send someone money? Don't know their banking information? Try an INTERAC e-Transfer! All you need is the recipient's e-mail address to send money in just a few quick and easy steps.

What is an INTERAC e-Transfer?

With an INTERAC e-Transfer, you can send money to friends and family, even if you don't know their account number or banking information. CIBC sends an e-mail to the recipient, telling them how to complete the money transfer.

It's a fast and secure way to transfer money. And you can get started by logging on to CIBC's Online Banking service!

How it works

First, you'll need the e-mail address of the person who will receive the money. You will also need to create a "security question", which the recipient must answer to complete the transfer.

E-mail is used for communications, but the money moves through the same secure network that CIBC uses every day.

Key Benefits:


  • They're fast and easy to use
  • They're a great way to get that extra cash you need for rent, food or textbooks
  • Online Banking is available 24 hours a day, seven days a week
  • Anyone with a CIBC Canadian dollar bank account can send one
  • They're great for sending money as a gift, or repaying family and friends (but they're not yet available for bill payments or other business payments)

Saves time and money

  • No more stamps or writing cheques
  • No waiting for the bank to approve the transfer - the recipient has quick access to funds
  • Only the recipient's e-mail address is required - you don't need to know their account number
  • Lower cost than money orders or bank drafts


  • CIBC uses its secure payment networks to transfer the money
  • Your security question, once answered correctly, helps to make sure that your money goes to the right person

Information you need to know:

CIBC fees

  • Sending an INTERAC e-Transfer (network fee) - $1.50
  • The usual withdrawal fees associated with the CIBC account (if any) are additional.
  • Receiving an INTERAC e-Transfer using CIBC Online Banking - FREE
  • Reclaiming an INTERAC e-Transfer using CIBC Online Banking** - FREE
  • Stopping payment on an INTERAC e-Transfer - $3.50

Note: Other participating financial institutions or the service provider for the INTERAC e-Transfer system may charge fees to senders and recipients who do not use CIBC Online Banking.

* Usual deposit fees, if any, associated with CIBC recipients' accounts are additional.

** If a customer reclaims an INTERAC e-Transfer, the next INTERAC e-Transfer sent (during the same month as the reclaim) will be free. This applies if the transfer expires, is declined by the recipient, or if messages to the recipient's e-mail address are rejected.

Security questions

  • Each time you send an INTERAC e-Transfer, you need to create a security question and answer combination.
  • The question and answer should be unique and not obvious to anyone else.
  • The sender needs to communicate the answer to the recipient (but not in the body of the e-mail).

What you need

INTERAC e-Transfer is quick and easy to use. You need the following to get started:

  • Your e-mail address
  • A Canadian dollar bank account at a Canadian financial institution
  • Access to Online Banking

How do you send an INTERAC e-Transfer?

To send a transfer, you need to know:

  • The recipient's name
  • The recipient's email address

To send or receive an INTERAC e-Transfer, you must register for this service through Online Banking. Registration is quick and easy:

  1. Sign in to Online Banking.
  2. Select "INTERAC e-Transfer", followed by "Get Started."
  3. Read the "Terms and Conditions for CIBC e-Transfer" and if you agree, select "I Accept."
  4. At the "Set me up" page, provide:
    1. Your email name.
    2. Your email address.
  5. Select "Continue."
  6. At the "Status" page, use the left-side navigation bar to begin the process of sending or receiving an INTERAC e-Transfer.

Note: The email address you provide for an INTERAC e-Transfer will replace any previous ones offered - even those used for general purposes.

®, TM2 : INTERAC and INTERAC e-Transfer are trademarks of INTERAC Inc.; CIBC authorized user of the marks.