As you get ready for your trip, don’t forget to:

  • Update all necessary vaccinations, if required
  • Buy CIBC Travel Insurance
  • Leave your contact information and itinerary with family or friends
  • Determine how you will carry all necessary travel documentation, e.g. passports, visas, proof of citizenship, etc.
  • Update and bring a list of important telephone numbers, including your bank, credit card centre, doctor, etc.

It is important that your home is looked after and looks occupied while you're away. Arrange for someone to:

  • Care for your pet and plants
  • Shovel the snow or cut the grass
  • Collect your mail and other delivered items

You don’t need to tell us if you plan to use your CIBC credit or debit cards while travelling. No matter where you are, CIBC’s fraud systems monitor your account(s) for suspicious transactions.

  • Keep your contact information in the “My Profile” section of Online Banking up-to-date in case we need to reach you about the security of your account.

You may want to prepare for your trip by:

Interested in buying CIBC Travel Insurance?

CIBC Travel Medical Insurance is available at or by phoning Allianz Global Assistance at 1-800-281-9109.

For Quebec residents

Distributing firm’s name and contact information

AZGA Insurance Agency Canada Ltd. operating as Allianz Global Assistance
4273 King Street East
Kitchener, Ontario
519-742-2800Opens your phone app.

Licensed sectors

Damage insurance (broker) and insurance of person

Registration number

510528Opens a new window in your browser.

How to file a complaintOpens a new window in your browser.

Co-operators Life Insurance Company
1920 College Avenue
Regina, Saskatchewan
S4P 1C4
1-800-454-8061Opens your phone app.

The Sovereign General Insurance Company
140 – 6700 Macleod Trail South East
Calgary, Alberta
T2H 0L3
1-800-510-0354Opens your phone app.

Terms and conditions

CIBC Travel Insurance plans are underwritten by Co-operators Life Insurance Company (accident and sickness benefits) and The Sovereign General Insurance Company (property and casualty benefits). CIBC Travel Insurance is administered by Allianz Global Assistance, which is a registered business name of AZGA Service Canada Inc. Allianz Global Assistance provides the CIBC travel assistance and claims services in respect of all insurance coverage under CIBC Travel Insurance plans. CIBC earns compensation from the insurer for the promotion of CIBC Travel Insurance plans.

CIBC Travel Insurance is subject to eligibility conditions, limitations and exclusions (including pre-existing medical condition exclusions), which are contained in the Certificate of insurance you receive following enrollment. Before applying, you can review a sample copy of the current Certificate of Insurance (CIBC Comprehensive Travel Insurance Plan) (PDF, 475 KB) .

You can also call CIBC Travel Insurance at 1-800-281-9109. Coverage will be voidable if you fail to disclose or misrepresent any material fact or circumstance affecting coverage.

The above descriptions of assistance services are general descriptions only and don’t constitute legal or insurance advice. In all cases, you should speak to an insurance advisor before acting.