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Start with the right contact to get the answers you need quickly
Find the topic you need help on to optimize your call experience.
Talk to our knowledgeable, trained staff at our Business Contact Centre, available Monday to Friday from 7:00 am to 10:00 pm ET.
You can also save a call and skip to most commonly asked questions.
CIBC SmartBanking™ for Business
SmartBanking Live Chat hours
|Monday||9:00 am – 5:00 pm ET|
|Tuesday||9:00 am – 5:00 pm ET|
|Wednesday||9:00 am – 5:00 pm ET|
|Thursday||9:00 am – 5:00 pm ET|
|Friday||9:00 am – 5:00 pm ET|
Government of Canada CEBA Call Centre hours
|Monday||8:00 am – 6:00 pm ET|
|Tuesday||8:00 am – 6:00 pm ET|
|Wednesday||8:00 am – 6:00 pm ET|
|Thursday||8:00 am – 6:00 pm ET|
|Friday||8:00 am – 6:00 pm ET|
Business credit cards
Lost or stolen credit card
Canada and the U.S.
1-800-663-4575 Opens your phone app.
1-514-861-9898 Opens your phone app.
Other credit card inquiries
Request a call back
Have a business banking expert call you back on your schedule.
Calls are returned in 5 business days or less. If your call is urgent, give us a call.
Give us a call
Speak directly with a business banking expert about new products.
CIBC Business Banking hours
|Monday||7:00 am – 10:00 pm ET|
|Tuesday||7:00 am – 10:00 pm ET|
|Wednesday||7:00 am – 10:00 pm ET|
|Thursday||7:00 am – 10:00 pm ET|
|Friday||7:00 am – 10:00 pm ET|
Meet with us
Visit your local CIBC Banking Centre for small business support.