Start with the right contact to get the answers you need quickly

Find the topic you need help on to optimize your call experience. You can also save a call and skip to most commonly asked questions.

“”

CIBC SmartBanking™ for Business

SmartBanking Live Chat hours

 
Monday 9:00 am – 5:00 pm ET
Tuesday 9:00 am – 5:00 pm ET
Wednesday 9:00 am – 5:00 pm ET
Thursday 9:00 am – 5:00 pm ET
Friday 9:00 am – 5:00 pm ET
“”

CEBA loan applications 

Government of Canada CEBA Call Centre hours

 
Monday 8:00 am – 9:00 pm ET
Tuesday 8:00 am – 9:00 pm ET
Wednesday 8:00 am – 9:00 pm ET
Thursday 8:00 am – 9:00 pm ET
Friday 8:00 am – 9:00 pm ET
 
 
“”

Business credit cards

Lost or stolen credit card

Canada and the U.S.

 1-800-663-4575 Opens your phone app.

International

 1-514-861-9898 Opens your phone app.

Other credit card inquiries

 1-866-525-8622 Opens your phone app.

“”

Request a call back

Have a business banking expert call you back on your schedule. 

Calls are returned in 5 business days or less. If your call is urgent, give us a call. 

“”

Give us a call

Speak directly with a business banking expert about new products.

CIBC Business Banking hours

 
Monday 7:00 am – 8:00 pm ET
Tuesday 7:00 am – 8:00 pm ET
Wednesday 7:00 am – 8:00 pm ET
Thursday 7:00 am – 8:00 pm ET
Friday 7:00 am – 8:00 pm ET

 1-866-992-7223 Opens your phone app.

“”

Meet with us

Visit your local CIBC Banking Centre for small business support.

“”

Have general business banking questions and other CIBC servicing needs?

Talk to our knowledgeable, trained staff at our Business Contact Centre, available Monday to Friday from 7:00 am to 8:00 pm ET.

Most commonly asked questions

Have questions beyond business banking?

Your security is important to us 

We’re committed to keeping your banking and personal information safe. Discover how we protect you from fraud and how you can protect yourself in privacy and security.