Accessibility Quick Links
Are you sure you want to delete this saved card number?
Explore common topics and questions in our help centre.
Call CIBC immediately.
Available 24 hours a day, 7 days a week
For credit cards, call:
1-800-663-4575 (Canada and the U.S.)
For debit cards, call:
1-800-465-2422 and press ‘0’
Call CIBC Travel Assistance: 1-800-848-8454 (Canada and the U.S.)
Call collect 1-416-340-7124 (Elsewhere)
Get travel insurance
Think someone else has accessed your account? Tell us immediately.
Report it by email
Call us: 1-800-465-2422 (Canada and the U.S.)
Contact us in a way that is convenient for you.
Meet with us
Talk to our experts in person
Write to us
Sign on to send us a secure message.
Send us an email
Chat with us
LiveChat agents answer your everyday banking questions online. A “Chat with an agent now” logo will display when an agent is available.
Monday to Friday 7:00 am to 12:00 am ET
Saturday and Sunday 9:00 am to 6:00 pm ET
Full-service telephone banking 24 hours a day, 7 days a week.
General banking inquiries:
1-800-465-2422, or for service in French, 1-888-337-2422
Mobile banking support: 1-877-433-1902
Credit card services: 1-800-465-4653
Teletype Device Service (for the deaf and hard of hearing):
For clients using Teletype Devices (TTY), call 1-877-331-3338.
Please note: Multilanguage sites do not provide full access to all content on CIBC.com. The full CIBC website is available in English and French.