Christina Kramer leads the Chief Administrative Office (CAO), which plays a key role in bringing CIBC’s purpose to life for stakeholders, and partnering closely across the bank’s connected team to accelerate and enable the execution of its client-focused strategy. Her areas of accountability include Enterprise Capabilities and Organizational Agility, Infrastructure Modernization, Enterprise Real Estate, Communications, Brand, Community Investment, Client Experience, Corporate Governance, Client Complaints, Environment, Social and Governance (ESG), as well as CAO teams across the enterprise.
Since joining CIBC in 1987, Christina has held progressively more senior executive roles within CIBC’s retail and business banking, technology, operations and human resources groups. Most recently, she was Senior Executive Vice-President and Group Head, Technology, Infrastructure and Innovation, championing the bank’s use of data and adoption of AI. Prior to that, she was Senior Executive Vice-President and Group Head, Personal and Business Banking.
As she steps into her new role, Christina will also assume responsibilities as co-chair of the CIBC Foundation. Christina was a director on the board of The Princess Margaret Cancer Foundation for nine years, and was also formerly an Executive Sponsor of CIBC’s Run for the Cure, leading Team CIBC to raise $30 million during that time. She is also the recipient of the Sovereign’s Medal for Volunteers, and was inducted into the WXN “Top 100 Most Powerful Women in Canada” Hall of Fame.
She is a graduate of Toronto Metropolitan University.
