Awards and Recognition

Every year, CIBC is recognized by a variety of organizations for its business successes, community commitment, employee initiatives and other achievements. The following awards speak to the dedication and commitment of our employees.

2019


Achievers 50 Most Engaged Workplaces 2019

One of the 50 Most Engaged Workplaces™ in North America

Achievers, a company specializing in employee rewards and recognition, selects organizations that demonstrate leadership and innovation through employee engagement in the workplace. This is the sixth consecutive time that CIBC has been recognized.

Learn moreabout the 50 Most Engaged Workplaces in North America. Opens a new window in your browser.

J.D. Power Highest Customer Satisfaction Canada Mobile Credit Card App award for 2019

Highest in Customer Satisfaction among Mobile Credit Card Apps in Canada

CIBC received the highest ranking in client satisfaction among mobile credit card apps offered by Canada's Big Five banks according to J.D. Power. CIBC's highest ranked factors in the 2019 Canada Credit Card Mobile App Satisfaction Study were navigation and availability of key information.

Learn moreabout the 2019 Canada Credit Card Mobile App Satisfaction Study. Opens a new window in your browser.

Best 50 Corporate Citizens

One of Canada's Best 50 Corporate Citizens

CIBC was selected by Corporate Knights as one of the Best 50 Corporate Citizens in Canada, marking the twelfth time the bank has made the list since the annual ranking began in 2002.

Learn moreabout the results for the 2019 Best 50 Corporate Citizens in Canada ranking. Opens a new window in your browser.

Forrester logo

Top overall score in mobile banking functionality and user experience

CIBC earned the highest overall score in The Forrester Banking Wave™: Canadian Mobile Apps, Q2 2019 report. Enhanced security, a better user experience and a new live chat feature earned CIBC Mobile Banking® the top spot in this annual review of Canada’s Big Five banks.

Learn moreabout CIBC earning the top scores in mobile banking functionality according to Forrester. Opens a new window in your browser.

Client Model Bank

Selected as a Model Bank in the category of Transforming Enterprise Integration

CIBC was recognized by Celent Research for delivering a cutting-edge integration platform that leverages open source technologies.

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2019 Canada’s Best Diversity Employers

One of Canada's Best Diversity Employers

CIBC was named one of Canada’s best diversity employers for the ninth consecutive year by Mediacorp Canada Inc. This designation recognizes employers with exceptional workplace diversity and inclusiveness programs for women, members of visible minorities, persons with disabilities, Indigenous peoples, and lesbian, gay, bisexual and transgender (LGBT+) individuals.

Learn moreabout the winners of the twelfth annual Canada’s Best Diversity Employers competition. Opens a new window in your browser.

Canada’s Top Employers for Young People 2019

One of Canada's Top Employers for Young People

This award recognizes employers that offer the nation’s best programs for attracting and retaining younger workers, including mentorship and training programs, appealing perks and benefits, and co-op or work-study programs. This is the seventh consecutive year that CIBC has been selected by Mediacorp Canada Inc.

Learn moreabout CIBC being named one of Canada’s Top Employers for Young People 2019. Opens a new window in your browser.

Best Treasury and Cash Management Bank by Global Finance Magazine

CIBC was named the Best Treasury and Cash Management Bank in Canada and the Best Bank for Cash Management in North America, a strong endorsement of our client-focused approach and our work to deliver for clients with operations on both sides of the border.

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Bloomberg Gender-Equality Index

Recognized for inclusive leadership

CIBC has been recognized for the fourth consecutive year as a member of the Bloomberg Gender-Equality Index (GEI) for our commitment to inclusion. The index measures gender equality across internal company statistics, employee policies, external community support and engagement, as well as gender-conscious product offerings.

Learn moreabout the 230 companies included in the Bloomberg Gender-Equality Index. Opens a new window in your browser.

2018


Canada’s Top 100 Employers 2019

One of Canada's Top 100 Employers

CIBC was selected for the seventh consecutive year by the editors at Mediacorp Canada Inc. for excellence in eight key areas: physical workplace; work atmosphere and social; health, financial and family benefits; vacation and time off; employee communications; performance management; training and skills development; and community involvement.

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Among the Financial Service Excellence Award winners by Ipsos1

CIBC was one of two Big Five banks recognized for Mobile Banking Excellence at the Ipsos Financial Service Excellence Awards.

Learn moreabout the winners of the 2018 Financial Service Excellence Awards. Opens a new window in your browser.

Member of Dow Jones Sustainability Indices

Included in the Dow Jones Sustainability North America Index

Index members are assessed for the quality of their strategy, management and performance in dealing with economic, environmental and social opportunities, as well as risks relative to their industry peers. CIBC has been a member since the index’s inception in 2005.

Learn moreabout the Dow Jones Sustainability North America Index. Opens a new window in your browser.

FTSE4Good Index

Listed on the FTSE4Good Index

FTSE4Good is an equity index series designed to facilitate investment in companies that meet globally recognized corporate responsibility standards. Companies in the FTSE4Good Index Series have met stringent social and environmental criteria, and are positioned to capitalize on the benefits of responsible business practice. CIBC has been listed on the index since its inception in 2001.

Learn moreabout the FTSE4Good Index Series. Opens a new window in your browser.

Achievers 50 Most Engaged Workplaces 2018

One of the 50 Most Engaged Workplaces™ in North America

Achievers, a company specializing in employee rewards and recognition, selects organizations that demonstrate leadership and innovation through employee engagement in the workplace. This is the fifth consecutive time that CIBC has been recognized.

Learn moreabout the 50 Most Engaged Workplaces in North America. Opens a new window in your browser.

Awarded overall highest score by retail advisors

CIBC was rated best in Investment Executive magazine’s annual Report Card on Canadian Banks and Credit Unions for the fourth consecutive year. Survey questions ranged from product and investment offerings to back-office support, corporate culture and more.

Learn moreabout the annual Report Card on Canadian Banks and Credit Unions. Opens a new window in your browser.

Forrester logo

One of the top overall scores in mobile banking functionality and user experience

CIBC was one of 2 banks to earn the highest overall score in The Forrester Banking Wave™: Canadian Mobile Apps, Q2 2018 report. CIBC’s solid showing across the board included citations for offering a consistently good user experience and the ability to set multiple savings goals. The report evaluated 6 large Canadian banks' mobile apps across 64 criteria.

Learn moreabout CIBC earning the top scores in mobile banking functionality according to Forrester. Opens a new window in your browser.

Best 50 Corporate Citizens logo

One of Canada's Best 50 Corporate Citizens

CIBC was selected by Corporate Knights as one of the Best 50 Corporate Citizens in Canada, marking the eleventh time the bank has made the list since the annual ranking began in 2002.

Learn moreabout the results for the 2018 Best 50 Corporate Citizens in Canada ranking. Opens a new window in your browser.

2018 Clarabridge Customer Experience Champion logo

Diamond Award Winner for Client Experience

For the second consecutive year, CIBC was named a North American Diamond Award winner by Clarabridge for a Customer Experience program that demonstrates vision, strategy, execution and results.

Learn moreabout Clarabridge’s Diamond Award for customer experience winners for North America 2018. Opens a new window in your browser.

Retail Banker International winner logo

Best Branch Strategy

Retail Banker International named CIBC the winner for Best Branch Strategy recognizing the transformation of our banking centre network to support more advice conversations with clients and to deliver a best-in-class experience.

Learn moreabout eligible institutions for the retail banking conference and awards of 2018. Opens a new window in your browser.

2018 Canada’s Best Diversity Employers logo

One of Canada's Best Diversity Employers

CIBC was named one of Canada’s best diversity employers for the eighth consecutive year by Mediacorp Canada Inc. This designation recognizes employers with exceptional workplace diversity and inclusiveness programs for women, members of visible minorities, persons with disabilities, Indigenous peoples, and lesbian, gay, bisexual and transgender (LGBT+) individuals.

Learn moreabout the winners of the eleventh annual Canada’s Best Diversity Employers competition. Opens a new window in your browser.

Canada’s Top Employers for Young People 2018 logo

One of Canada's Top Employers for Young People

This award recognizes employers that offer the nation’s best programs for attracting and retaining younger workers, including mentorship and training programs, appealing perks and benefits, and co-op or work-study programs. This is the sixth consecutive year that CIBC has been selected by Mediacorp Canada Inc.

Learn moreabout the Canada's Top Employers for Young People competition. Opens a new window in your browser.

Corporate Knights Global 100 list logo

A Global 100 Most Sustainable Corporation

CIBC was named one of the world's top 100 most sustainable companies, 1 of only 4 Canadian companies to be included on the Global 100 list compiled by Corporate Knights. The ranking is based on 17 key measures of sustainability from publicly available environmental, social, governance and financial data from 5,994 publicly traded companies with revenues greater than $1 billion US.

Learn moreabout CIBC ranking among the top 100 most sustainable corporations in the world. Opens a new window in your browser.

Bloomberg Gender-Equality Index

Recognized for inclusive leadership

CIBC has been recognized for the third consecutive year as a member of the Bloomberg Gender-Equality Index (GEI) for our commitment to inclusion. The index measures gender equality across internal company statistics, employee policies, external community support and engagement, and gender-conscious product offerings.

Learn moreabout the 104 companies included in first sector-neutral Bloomberg Gender-Equality Index. Opens a new window in your browser.

CIBC recognized as Best Treasury and Cash Management Bank in Canada for 2018 by Global Finance Magazine

Global Finance Magazine named CIBC as the Best Treasury and Cash Management Bank in Canada for the third time in 4 years, truly emphasizing the bank's focus on client service and innovation.

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2017


Canada’s Top 100 Employers 2018

One of Canada's Top 100 Employers

CIBC was selected for the sixth consecutive year by the editors at Mediacorp Canada Inc. for excellence in eight key areas: physical workplace; work atmosphere and social; health, financial and family benefits; vacation and time off; employee communications; performance management; training and skills development; and community involvement.

Learn moreabout CIBC being named as one of the top 100 employers of Canada. Opens a new window in your browser.

Member of Dow Jones Sustainability Indices

Included in the Dow Jones Sustainability North America Index

Index members are assessed for the quality of their strategy, management, and performance in dealing with economic, environmental and social opportunities and risks relative to their industry peers. CIBC has been a member since the index’s inception in 2005.

Learn moreabout the Dow Jones Sustainability North America Index. Opens a new window in your browser.

FTSE4Good Index

Listed on the FTSE4Good Index

FTSE4Good is an equity index series designed to facilitate investment in companies that meet globally recognized corporate responsibility standards. Companies in the FTSE4Good Index Series have met stringent social and environmental criteria, and are positioned to capitalize on the benefits of responsible business practice. CIBC has been listed on the index since its inception in 2001.

Learn moreabout CIBC being listed on the FTSE4Good Index Series. Opens a new window in your browser.

Jantzi Social Index

A member of the Jantzi Social Index

The index consists of 50 Canadian companies that pass a set of broadly-based environmental, social and governance rating criteria. CIBC has been listed on the index since its inception in 2000.

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Forrester logo

Highest overall score in online banking functionality

CIBC earned the highest overall score for the fourth consecutive year in Forrester Research Inc.’s 2017 Canadian Online Banking Functionality Benchmark report. CIBC earned among the highest marks for Login, Self-service features and eDelivery in the assessment of online banking functionality of Canada’s 6 largest retail banks.

Learn moreabout CIBC leading in Canadian Online Banking Functionality Benchmark for fourth consecutive year. Opens a new window in your browser.

Multiple awards for Best Banking in Canada1

CIBC was named among the 2017 Big Five bank winners in the Ipsos Best Banking Awards in the categories of: Financial Planning & Advice, Mobile Banking Excellence, Automated Telephone Banking Excellence, Interest Rates & Service Charges.

Learn moreabout CIBC being named among the winners of the 2017 Ipsos Best Banking Awards. Opens a new window in your browser.

CIBC named Best Digital Bank in Canada

CIBC was recognized by Global Finance magazine for Best Consumer Digital Bank — Canada. CIBC also received top honours for North America in the following sub-categories:

  • Best Online Deposit, Credit, and Investment Products Offerings
  • Best Website Design
  • Best in Mobile Banking

Winners were chosen from submissions made by participating Canadian and North American banks.

Learn moreabout the winners of Global Finance’s Best Consumer Digital Banks in North America. Opens a new window in your browser.

Awarded overall highest score by retail advisors

CIBC was rated best in Investment Executive magazine’s annual Report Card on Canadian Banks and Credit Unions for the third consecutive year. Survey questions ranged from product and investment offerings to back-office support, corporate culture, and more.

Learn moreabout CIBC being rated best in Investment Executive magazine’s annual Report Card on Canadian Banks and Credit Unions. Opens a new window in your browser.

Achievers 50 Most Engaged Workplaces 2017

One of the 50 Most Engaged Workplaces™ in North America

Achievers, a company specializing in employee rewards and recognition, selects organizations that demonstrate leadership and innovation through employee engagement in the workplace. This is the fourth consecutive time that CIBC has been recognized.

Learn moreabout the 50 Most Engaged Workplaces in North America. Opens a new window in your browser.

Best 50 Corporate Citizens

One of Canada's Best 50 Corporate Citizens

CIBC was selected by Corporate Knights as one of the Best 50 Corporate Citizens in Canada, marking the tenth time the bank has made the list since the annual ranking began in 2002.

Learn moreabout Canada’s Best 50 Corporate Citizens. Opens a new window in your browser.

2017 Global Capital Americas Derivatives Awards

Canada Derivatives House of the Year

GlobalCapital, a leading capital markets journal, recognizes firms for innovation, market impact, performance, client feedback and uniqueness of approach in the derivatives markets. This is the fourth consecutive year that CIBC has been recognized.

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Forrester logo

Highest overall score in mobile banking functionality and usability

Forrester Research used their Mobile Banking Benchmark methodology to evaluate the retail mobile banking services of the 5 largest banks in Canada.2 CIBC leads the group with useful and usable mobile services.

Learn moreabout CIBC earning top score for online banking functionality. Opens a new window in your browser.

Retail Bank of the Year Winner 2017

Retail Bank of the Year in North America 

Retail Banker International recognized CIBC for digital innovations including allowing customers to open accounts on their phone, use voice commands for basic transactions as well as digitizing the mortgage application process.

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2017 Diamond Award for Client Experience

Diamond Award Winner for Client Experience

CIBC was named a North American Diamond Award winner by Clarabridge for Customer Experience program demonstrating vision, strategy, execution and results.

Learn moreabout CIBC being named the 2017 Diamond Award Winner for Client Experience. Opens a new window in your browser.

Best bank in Canada for Mobile Banking Services and Customer Experience

CIBC was ranked the best overall mobile banking customer experience according to Surviscor's 2017 Mobile Banking scorCard Review that measures over 2,500 usage-related questions to determine which mobile banking experience Canadians prefer.

Learn moreabout CIBC being named the best bank in Canada for Mobile Banking and Customer Experience. Opens a new window in your browser.

2017 Canada’s Best Diversity Employers

One of Canada's Best Diversity Employers

CIBC was named one of Canada’s best diversity employers for the seventh consecutive year by Mediacorp Canada Inc. This designation recognizes employers with exceptional workplace diversity and inclusiveness programs for women, members of visible minorities, persons with disabilities, Indigenous peoples, and lesbian, gay, bisexual and transgender (LGBT) individuals.

Learn moreabout Canada’s Best Diversity Employers. Opens a new window in your browser.

Recognized for leadership in mentor recruitment 

Reached the 1000-match milestone with TRIEC’s The Mentoring Partnership that pairs newcomer job seekers with volunteer mentors from employer partners in their chosen industry.

Learn moreabout CIBC being recognized for their leadership in mentor recruitment. Opens a new window in your browser.

2017 Bloomberg Financial Services Gender-Equality Index

Recognized for commitment to gender diversity

Included in the Bloomberg Financial Services Gender-Equality Index that recognizes organizations focused on gender statistics, employee policies, gender-conscious product offerings and external community support and engagement.

Learn moreabout the Bloomberg Gender-Equality Index. Opens a new window in your browser.

Forrester logo

Highest overall score in online banking functionality

Forrester Research evaluated the online banking functionality of the 5 largest retail banks in Canada across 51 criteria. In the 2016 assessment, CIBC earned top score for the third year in a row and continues to lead overall for money management tools.

Learn moreabout CIBC leading in Canadian Online Banking Functionality Benchmark for fourth consecutive year. Opens a new window in your browser.

Recognized as Best Treasury and Cash Management Bank in Canada for 2017 by Global Finance Magazine

Global Finance Magazine named CIBC as the Best Treasury and Cash Management Bank in Canada, emphasizing the bank's focus on client service and innovation.

Learn moreabout CIBC being recognized as Canada’s Best Treasury and Cash Management Bank. Opens a new window in your browser.

Canada’s Top Employers for Young People 2017

One of Canada's Top Employers for Young People

This award recognizes employers that offer the nation’s best programs for attracting and retaining younger workers, including mentorship and training programs, appealing perks and benefits, and co-op or work-study programs. This is the fifth consecutive year that CIBC has been selected by Mediacorp Canada Inc.

Learn moreabout CIBC being named one of Canada’s Top Employers for Young People 2017. Opens a new window in your browser.