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myBenefits

Visit myBenefits for all of your pension and benefits needs.

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CIBC News Releases

View all CIBC News Releases. 

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CIBC Retirees Facebook

Join the CIBC Retirees Facebook group to stay in touch with CIBC and other retirees.

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Sun Life

View your medical and dental claims.

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WorkPerks

View discounts available to you on products and services.

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Benevity

Manage and track all of your charitable donations. 

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Your communications

CIBC Retiree news releases

View all CIBC news releasesOpens a new window in your browser

CIBC Retirees Facebook 

Visit the CIBC Retirees groupOpens a new window in your browser on Facebook for current and future retiree information, updates and to connect with CIBC friends, including past alumni and employees that are soon to be retirees. On the site you can find information on:

  • Social groups and events 
  • Employee banking offers 
  • Retirements and in memoriams 
  • Health and wellness articles 
  • Retiree volunteer and donation program 
  • Friends and colleagues 

You can join the group even if you don’t want to complete a full profile on Facebook. All requests to join are reviewed so that membership is granted to current and future CIBC retirees including past alumni. For more information, visit You can access the CIBC Retirees groupOpens a new window in your browser.

Retiree Newsletters

Retiree Advisory Committee

The Retiree Advisory Committee (RAC) is comprised of 12 CIBC retirees who are a connection between you and CIBC. The RAC’s mandate is to represent the views of CIBC retirees on issues that affect them and provide input on retiree communications and policies. Committee members also act as ambassadors and local champions for announced changes.

Contact details for committee members are available through the Facebook group. To access this information:

  1. Visit the CIBC Retirees groupOpens a new window in your browser.
  2. Join the group. 
  3. Select “Files,” and then select “RAC.pdf” to find the committee member closest to you.
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Your health and wellness

Sun Life

For information on your group medical and dental benefits, visit Sun LifeOpens a new window in your browser

Allianz Global Assistance - Travel Medical Insurance

For information or to purchase Travel Medical Insurance for trips outside of Canada, call 1-800-513-5934.

To report a travel emergency or to file a claim in North America, call 1-800-995-1662. If you are outside North America, call 416-340-0049 (collect calls accepted).

myBenefits

Through the myBenefits website, you can get information on your benefits and pension, 24 hours a day, 7 days a week. To register:

  1. Visit myBenefits.
  2. Select “Register as a New User.”
  3. Enter your employee number and date of birth, then select “Continue.”
  4. Enter your postal/zip code, then select “Continue”.
  5. Follow the instructions to create a user ID, password and PIN, then select “Continue.”
  6. Select your five security questions and answers, then select “Continue.”
  7. Indicate whether you would like to be remembered on this device, then select “Continue.”
  8. Once you see the message ‘Completed Successfully’, select “Continue” to go to the home page.
  9. Select “Your Profile” at the top of your screen to update your profile — including your personal email address. 

You also have access to benefits assistance when you select ‘Contact Us’ at the top of the home page. You can get assistance through live web chat, during Human Resources Contact Centre (HRCC) hours, and through a 24-hour online request management tool called eService.

Employee and Family Assistance Program (EFAP)

Take advantage of a wide variety of confidential services to support you and your family. When you want to find better solutions to your life challenges, the EFAP can help. EFAP is a confidential, free service for you and your immediate family that provides support for personal and relationship issues,
health coaching and nutrition consulting, legal advice and elder care information. 

Services are provided by Morneau Shepell, an independent company with more than 1000 professional counsellors across Canada, and all direct services are paid for by CIBC. If long-term support or specialized care is required, Morneau Shepell will refer you to an affordable community resource, and you will then be responsible for any fees your benefits plan or provincial health plan do not cover.

EFAP is available 24 hours a day, 7 days a week:

  • For service in English, call 1-800-387-4765.
  • For service in French, call 1-800-361-5676.
  • For Telecommunications Device for the Deaf (TDD), call 1-877-338-0275.
  • For service online:

Wellness Checkpoint

Wellness Checkpoint is a key part of CIBC’s focus on our retirees’ health and wellness. It is a confidential website that helps you identify and manage any health risks you may have. On the website, you will find:

  • A wellness assessment – a confidential survey of your health and wellness, which results in your personalized health profile.
  • Your personalized health profile – a realistic assessment of your potential risk factors such as stress, environment, blood pressure, diet, exercise, and cholesterol levels. You can also print a copy to discuss with your physician.

In addition, the site offers links to many health-related websites and other support resources. To get the most from your wellness assessment, you may need to provide your:

  • Blood pressure
  • Height
  • Weight
  • Cholesterol

Instructions on how to access the Wellness Checkpoint are available through the CIBC Facebook group. To access this information:

Alternatively, you can access the Wellness Checkpoint through myBenefits. To do so:

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Your community

Retiree Volunteer Program

CIBC’s Retiree Volunteer Program allows retirees to volunteer in their community and earn reward dollars from CIBC in return ($12.50 per hour volunteering). Retirees can then donate these reward dollars to a charity of their choice, up to a maximum of $500 per calendar year. Reward dollars can be split between multiple charities if the retiree chooses.

Eligibility for The Retiree Volunteer Program is open to former CIBC employees who started to receive retirement income benefits from the CIBC Pension Plan immediately upon retirement, on a non-deferred basis. Retirees are required to record their volunteer time online using CIBC’s giving and volunteering platform by Benevity, a secure online tool that is available year-round. All retiree volunteer program applications must be done online using this system. 

If you wish to use the platform by Benevity, follow these steps to get started: 

  1. Visit BenevityOpens a new window in your browser..
  2. Select “Sign in with a login and password.”
    1. Your username is your HR ID which you can find on your Sun Life drug card. If you need assistance locating your HR ID or if you do not have a Sun Life drug card, call the Human Resources Contact Center at 1-800-668-0918.
    2. To get your unique password for the first time, email us at Mailbox.CommunityInvestment@CIBC.comOpens your email app.,

If you have forgotten your password, please email support@benevity.comOpens your email app.

When you log on to the site, you will be prompted to provide information about yourself to complete your profile. For more information about the collection, use and disclosure of your personal information in connection with Benevity, review the CIBC Retiree Privacy Statement on myBenefits:

  1. Log on to myBenefitsOpens a new window in your browser..
  2. Select “Plan Information and Forms” under Other Resources.
  3. Select “Benefit Plan Information for Retirees.”
  4. Select “Privacy Statement.”

CIBC Social Groups

Your fellow retirees have formed groups across Canada to stay in touch and get together for social occasions. Groups have been known to host luncheons, golf outings and other social gatherings.

A list of groups and contact details are available through the CIBC Retiree Facebook group. To access this information:

  1. Visit the CIBC Retirees groupOpens a new window in your browser
  2. Join the group.
  3. Select “Files,” and then select “Social/Retiree Groups/Groupes sociaux/des retraités” to find the closest group to you.

Alternatively, you can access a list of groups and contact details through myBenefits. To do so:

  1. Log on to myBenefitsOpens a new window in your browser..
  2. Select “Plan Information and Forms” under Other Resources.
  3. Select “Benefit Plan Information for Retirees”
  4. Select “Social Committee Contact Info”
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Your offers

CIBC Employee Banking Offer

Retirees who started to receive their retirement income benefits from the CIBC Pension Plan immediately upon retirement are eligible for the Employee Banking Offer (EBO). The EBO provides our retirees with access to discounts and special rates on banking solutions for their cash management, borrowing and investment needs. If you would like to find out more about the offers that are available to retirees, or to apply for a product or service, call the Employee Banking Center at 1-877-610-2422 or visit your nearest CIBC Banking CentreOpens a new window in your browser

Note: When you purchase a banking product or service, be sure to tell the representative you are a CIBC retiree.

WorkPerks discount program

From computers and clothing to sports events and travel, WorkPerks at CIBC – your online discount program – has something for everyone. WorkPerks at CIBC provides you and your immediate family members with access to more than 2,300 discounted offers for products and services from well-known brand name, companies and local businesses across Canada. The program is operated by Venngo, a third-party supplier and Canada’s leading provider of outsourced discount programs for over 10 years.

You can access WorkPerks 24 hours a day, seven days a week, from wherever you are, and each perk includes instructions on how to use it. For some perks, proof of CIBC affiliation is required. For these, you can show your Sun Life drug card, with your name and CIBC logo, or a copy of your most recent T4 statement from your CIBC pension. If you need assistance locating your HR ID or if you do not have a Sun Life drug card, call the Human Resources Contact Center at 1-800-668-0918.

Enrolling is easy and all you need is your HR ID and a personal email address to start saving. To join the program, visit cibc.venngo.com and follow the instructions under “create an account”. If you already have an account select ‘sign in’ and enter your account name and password.

If you have difficulty registering, accessing or redeeming a perk, or need a password reset, call Venngo at 1-866-383-6646 or email them at An email window will openmembersupport@venngo.comOpens your email app..

CIBC Home, Auto and Pet Group Insurance 

CIBC Home, Auto and Pet Group Insurance is an optional group insurance program offered to all eligible CIBC retirees. This program provides a broad range of personal home, auto and pet insurance products at competitive rates. The Personal Insurance Company underwrites the coverage. Contact The Personal for details and a no-obligation quote:

Online services are also available. These include: insurance quotes, claim reporting, policy review, address and payment method changes, and more at The Personal Inurance CompanyOpens a new window in your browser.

Contact Information

CIBC Human Resources Contact Centre

For help with pensions and benefits, reporting address changes, requesting tax changes or reporting death, call 1-800-668-0918

Employee Banking Offer

Call the Employee Banking Contact Centre at 1-877-610-2422.

To talk to a CIBC Banking Centre representative, book an appointmentOpens a new window in your browser

Sun Life

For group medical and dental claims, visit Sun LifeOpens a new window in your browser or call 1-877-790-0294.

Allianz Global Assistance

For information or to purchase travel medical insurance for trips outside Canada, call 1-800-513-5934.

Allianz Global Assistance 24-hour helpline

To report travel medical emergencies in North America, call 1-800-995-1662. If you are outside North America, call 416-340-0049 (collect calls accepted).

Employee and Family Assistance Program (EFAP)

Receive confidential, professional advice and services for health, financial, legal and many other personal matters affecting you and your dependents.

For more information, visit workhealthlifeOpens a new window in your browser For quotes, call 1-888-476-8737 and for claims, call 1-888-785-5502.

The Personal Insurance Company

For information on group insurance for home and auto, visit The Personal Insurance CompanyOpens a new window in your browser For quotes, call 1-888-476-8737 and for claims, call 1-888-785-5502.

The Personal Pet Insurance Program

For information on group insurance for your pet, visit The Personal Pet Insurance ProgramOpens a new window in your browser or call 1-888-343-9385.