Visit the CIBC Retirees groupOpens a new window in your browser on Facebook for current and future retiree information, updates and to connect with CIBC friends, including past alumni and employees that are soon to be retirees. On the site you can find information on:
The Retiree Advisory Committee (RAC) is comprised of 12 CIBC retirees who are a connection between you and CIBC. The RAC’s mandate is to represent the views of CIBC retirees on issues that affect them and provide input on retiree communications and policies. Committee members also act as ambassadors and local champions for announced changes.
Contact details for committee members are available through the Facebook group. To access this information:
Enter your employee number and date of birth, then select “Continue.”
Enter your postal/zip code, then select “Continue”.
Follow the instructions to create a user ID, password and PIN, then select “Continue.”
Select your five security questions and answers, then select “Continue.”
Indicate whether you would like to be remembered on this device, then select “Continue.”
Once you see the message ‘Completed Successfully’, select “Continue” to go to the home page.
Select “Your Profile” at the top of your screen to update your profile — including your personal email address.
You also have access to benefits assistance when you select ‘Contact Us’ at the top of the home page. You can get assistance through live web chat, during Human Resources Contact Centre (HRCC) hours, and through a 24-hour online request management tool called eService.
Employee and Family Assistance Program (EFAP)
Take advantage of a wide variety of confidential services to support you and your family. When you want to find better solutions to your life challenges, the EFAP can help. EFAP is a confidential, free service for you and your immediate family that provides support for personal and relationship issues, health coaching and nutrition consulting, legal advice and elder care information.
Services are provided by Morneau Shepell, an independent company with more than 1000 professional counsellors across Canada, and all direct services are paid for by CIBC. If long-term support or specialized care is required, Morneau Shepell will refer you to an affordable community resource, and you will then be responsible for any fees your benefits plan or provincial health plan do not cover.
EFAP is available 24 hours a day, 7 days a week:
For service in English, call 1-800-387-4765.
For service in French, call 1-800-361-5676.
For Telecommunications Device for the Deaf (TDD), call 1-877-338-0275.
Select “Register” and complete the required fields.
If you already have an account, select “Login” and enter your email and password.
Wellness Checkpoint is a key part of CIBC’s focus on our retirees’ health and wellness. It is a confidential website that helps you identify and manage any health risks you may have. On the website, you will find:
A wellness assessment – a confidential survey of your health and wellness, which results in your personalized health profile.
Your personalized health profile – a realistic assessment of your potential risk factors such as stress, environment, blood pressure, diet, exercise, and cholesterol levels. You can also print a copy to discuss with your physician.
In addition, the site offers links to many health-related websites and other support resources. To get the most from your wellness assessment, you may need to provide your:
Instructions on how to access the Wellness Checkpoint are available through the CIBC Facebook group. To access this information:
Select “Wellness Checkpoint” under the Other Benefits tab.
Retiree Volunteer Program
CIBC’s Retiree Volunteer Program allows retirees to volunteer in their community and earn reward dollars from CIBC in return ($12.50 per hour volunteering). Retirees can then donate these reward dollars to a charity of their choice, up to a maximum of $500 per calendar year. Reward dollars can be split between multiple charities if the retiree chooses.
Eligibility for The Retiree Volunteer Program is open to former CIBC employees who started to receive retirement income benefits from the CIBC Pension Plan immediately upon retirement, on a non-deferred basis. Retirees are required to record their volunteer time online using CIBC’s giving and volunteering platform by Benevity, a secure online tool that is available year-round. All retiree volunteer program applications must be done online using this system.
If you wish to use the platform by Benevity, follow these steps to get started:
Your username is your HR ID which you can find on your Sun Life drug card. If you need assistance locating your HR ID or if you do not have a Sun Life drug card, call the Human Resources Contact Center at 1-800-668-0918.
When you log on to the site, you will be prompted to provide information about yourself to complete your profile. For more information about the collection, use and disclosure of your personal information in connection with Benevity, review the CIBC Retiree Privacy Statement on myBenefits:
Select “Plan Information and Forms” under Other Resources.
Select “Benefit Plan Information for Retirees”
Select “Social Committee Contact Info”
CIBC Employee Banking Offer
Retirees who started to receive their retirement income benefits from the CIBC Pension Plan immediately upon retirement are eligible for the Employee Banking Offer (EBO). The EBO provides our retirees with access to discounts and special rates on banking solutions for their cash management, borrowing and investment needs. If you would like to find out more about the offers that are available to retirees, or to apply for a product or service, call the Employee Banking Center at 1-877-610-2422 or visit your nearest CIBC Banking CentreOpens a new window in your browser.
Note: When you purchase a banking product or service, be sure to tell the representative you are a CIBC retiree.
WorkPerks discount program
From computers and clothing to sports events and travel, WorkPerks at CIBC – your online discount program – has something for everyone. WorkPerks at CIBC provides you and your immediate family members with access to more than 2,300 discounted offers for products and services from well-known brand name, companies and local businesses across Canada. The program is operated by Venngo, a third-party supplier and Canada’s leading provider of outsourced discount programs for over 10 years.
You can access WorkPerks 24 hours a day, seven days a week, from wherever you are, and each perk includes instructions on how to use it. For some perks, proof of CIBC affiliation is required. For these, you can show your Sun Life drug card, with your name and CIBC logo, or a copy of your most recent T4 statement from your CIBC pension. You can access your Sun Life drug card through:
the my Sun Life app, or
online from mysunlife.ca. Under Benefits, select “Coverage information” then “Print drug card”
If you need assistance locating your HR ID or if you do not have a Sun Life drug card, call the Human Resources Contact Center at 1-800-668-0918.
Enrolling is easy and all you need is your HR ID and a personal email address to start saving. To join the program, visit cibc.venngo.com and follow the instructions under “create an account”. If you already have an account select ‘sign in’ and enter your account name and password.
CIBC Home, Auto and Pet Group Insurance is an optional group insurance program offered to all eligible CIBC retirees. This program provides a broad range of personal home, auto and pet insurance products at competitive rates. The Personal Insurance Company underwrites the coverage. Contact The Personal for details and a no-obligation quote:
Please note: Multilanguage sites do not provide full access to all content on CIBC.com. The full CIBC website is available in English and French.