Looking for something specific?

myBenefits logo


Visit myBenefits for all of your pension and benefits needs.


CIBC News Releases

View all CIBC News Releases. 

CIBC Retirees Facebook logo

CIBC Retirees Facebook

Join the CIBC Retirees Facebook group to stay in touch with CIBC and other retirees.

Sun Life logo

Sun Life

View your medical and dental claims.

Venngo logo


View discounts available to you on products and services.

One for Change logo


Manage and track all of your charitable donations. 

Two friends take a selfie.

Your communications

CIBC Retiree news releases

View all CIBC news releasesOpens a new window in your browser

CIBC Retirees Facebook 

Visit the CIBC Retirees groupOpens a new window in your browser on Facebook for current and future retiree information, updates and to connect with CIBC friends, including past alumni and employees that are soon to be retirees. On the site you can find information on:

  • Social groups and events 
  • Employee banking offers 
  • Retirements and in memoriams 
  • Health and wellness articles 
  • Retiree volunteer and donation program 
  • Friends and colleagues 

You can join the group even if you don’t want to complete a full profile on Facebook. All requests to join are reviewed so that membership is granted to current and future CIBC retirees including past alumni. For more information, visit You can access the CIBC Retirees groupOpens a new window in your browser.

Retiree Newsletters

Retiree Advisory Committee

The Retiree Advisory Committee (RAC) is comprised of 12 CIBC retirees who are a connection between you and CIBC. The RAC’s mandate is to represent the views of CIBC retirees on issues that affect them and provide input on retiree communications and policies. Committee members also act as ambassadors and local champions for announced changes.

Contact details for committee members are available through the Facebook group. To access this information:

  1. Visit the CIBC Retirees groupOpens a new window in your browser.
  2. Join the group. 
  3. Select “Files,” and then select “RAC.pdf” to find the committee member closest to you.
A couple ride their bikes along the ocean.

Your health and wellness

Sun Life

For information on your group medical and dental benefits, visit Sun LifeOpens a new window in your browser

Allianz Global Assistance - Travel Medical Insurance

For information or to purchase Travel Medical Insurance for trips outside of Canada, call 1-800-513-5934Opens your phone app..

To report a travel emergency or to file a claim in North America, call 1-800-995-1662Opens your phone app.. If you are outside North America, call 416-340-0049Opens your phone app. (collect calls accepted).


You can get information about your benefits and pension through the myBenefits website Opens in a new window

For help with your benefits, these tools are available on the myBenefits home page, Contact Us link: 

  • Live web chat during Human Resources Contact Centre (HRCC) hours
  • Your help requests, a 24-hour online request management system

To register, go to myBenefits Opens in a new window. Follow these steps: 

  1. Select New User.
  2. Enter your HR ID and your date of birth, then select Continue.
  3. Enter your postal or zip code, then select Continue.
  4. Follow the instructions to create a user ID, password and PIN, then select Continue.
  5. Select your five security questions and answers, then select Continue.
  6. Select whether you would like to be remembered on this device, then select Continue.
  7.  When the Completed Successfully message appears, select Continue to go to the home page.
  8. Be sure to select Your Profile and update your profile, including your personal email address.


Important: Make sure your home and email addresses are up to date.

From the myBenefits home page, select Your Profile.

  1. From the dropdown menu, select Personal Information.
  2. For the information you want to update, select Change.
  3. Add or update your information and mark it as Preferred. 
  4. Select Save.

For home address changes, make sure you also inform your local banking centre.

Reminder: Review your beneficiaries for your life insurance and pension benefits. Ensure the information is accurate and make changes if required. For pension benefits, beneficiary changes are allowed only if you elected a pension option with a guaranteed period.

Note that if you elected a Joint and Survivor form of pension where the pension continues to your spouse after your death, you cannot change your spouse after commencing your pension. Only your spouse at your date of retirement is entitled to the survivor pension after your death.

Employee and Family Assistance Program (EFAP)

Take advantage of a wide variety of confidential services to support you and your family. When you want to find better solutions to your life challenges, the EFAP can help. EFAP is a confidential, free service for you and your immediate family that provides support for personal and relationship issues,
health coaching and nutrition consulting, legal advice and elder care information. 

Services are provided by Morneau Shepell, an independent company with more than 1000 professional counsellors across Canada, and all direct services are paid for by CIBC. If long-term support or specialized care is required, Morneau Shepell will refer you to an affordable community resource, and you will then be responsible for any fees your benefits plan or provincial health plan do not cover.

EFAP is available 24 hours a day, 7 days a week:

A man barbecues as his two grandchildren wait for a burger.

Your community

Retiree Volunteer Program

CIBC’s Retiree Volunteer Program allows retirees to volunteer in their community and earn reward dollars from CIBC in return ($12.50 per hour volunteering). Retirees can then donate these reward dollars to a charity of their choice, up to a maximum of $500 per calendar year. Reward dollars can be split between multiple charities if the retiree chooses.

Eligibility for The Retiree Volunteer Program is open to former CIBC employees who started to receive retirement income benefits from the CIBC Pension Plan immediately upon retirement, on a non-deferred basis. Retirees are required to record their volunteer time online using CIBC’s giving and volunteering platform by Benevity, a secure online tool that is available year-round. All retiree volunteer program applications must be done online using this system. 

If you wish to use the platform by Benevity, follow these steps to get started: 

  1. Visit BenevityOpens a new window in your browser..
  2. Select “Sign in with a login and password.”
    1. Your username is your HR ID which you can find on your Sun Life drug card. If you need assistance locating your HR ID or if you do not have a Sun Life drug card, call the Human Resources Contact Center at 1-800-668-0918Opens in your phone app..
    2. To get your unique password for the first time, email us at Mailbox.CommunityInvestment@CIBC.comOpens your email app.

If you have forgotten your password, please email support@benevity.comOpens your email app.

When you log on to the site, you will be prompted to provide information about yourself to complete your profile. For more information about the collection, use and disclosure of your personal information in connection with Benevity, review the CIBC Retiree Privacy Statement on myBenefits:

  1. Log on to myBenefitsOpens a new window in your browser..
  2. Select “Plan Information and Forms” under Other Resources.
  3. Select “Benefit Plan Information for Retirees.”
  4. Select “Privacy Statement.”

CIBC Social Groups

CIBC retirees have formed groups across Canada to stay in touch and organize social events. Here’s where to find a list of social committees in your area.

A couple sit on their porch with their dog.

Your offers

CIBC Employee Banking Offer

Retirees who started to receive their retirement income benefits from the CIBC Pension Plan immediately upon retirement are eligible for the Employee Banking Offer (EBO). The EBO provides our retirees with access to discounts and special rates on banking solutions for their cash management, borrowing and investment needs. If you would like to find out more about the offers that are available to retirees, or to apply for a product or service, call the Employee Banking Center at 1-877-610-2422 Opens your phone app. or visit your nearest CIBC Banking CentreOpens a new window in your browser

Note: When you purchase a banking product or service, be sure to tell the representative you are a CIBC retiree.

WorkPerks discount program

From computers and clothing to sports events and travel, WorkPerks at CIBC – your online discount program – has something for everyone. WorkPerks at CIBC provides you and your immediate family members with access to more than 2,300 discounted offers for products and services from well-known brand name, companies and local businesses across Canada. The program is operated by Venngo, a third-party supplier and Canada’s leading provider of outsourced discount programs for over 10 years.

You can access WorkPerks 24 hours a day, seven days a week, from wherever you are, and each perk includes instructions on how to use it. For some perks, proof of CIBC affiliation is required. For these, you can show your Sun Life drug card, with your name and CIBC logo, or a copy of your most recent T4 statement from your CIBC pension. You can access your Sun Life drug card through:

  • the my Sun Life app, or
  • online from mysunlife.ca. Under Benefits, select “Coverage information” then “Print drug card”


If you need assistance locating your HR ID or if you do not have a Sun Life drug card, call the Human Resources Contact Center at 1-800-668-0918 Opens your phone app..

Enrolling is easy and all you need is your HR ID and a personal email address to start saving. To join the program, visit cibc.venngo.com and follow the instructions under “create an account”. If you already have an account select ‘sign in’ and enter your account name and password.

If you have difficulty registering, accessing or redeeming a perk, or need a password reset, call Venngo at 1-866-383-6646 Opens your phone app. or email them at .

Exclusive home and auto insurance for CIBC retirees

The Personal is proud to offer home and auto insurance to CIBC retirees. By providing access to valuable benefits, exclusive group rates and added discounts, we help you save money on the coverage you need.

  • Have access to exclusive rates not available to the general public
  • Get customized coverage for your individual needs
  • Enjoy preferred service, including claims support available anytime

For more information visit the Personal Insurance Company homepage Opens in a new window.. Or you can call at 1-888-476-8737 Opens your phone app.

Contact Information

CIBC Human Resources Contact Centre

For help with pensions and benefits, reporting address changes, requesting tax changes or reporting death, call 1-800-668-0918Opens in your phone app.

Employee Banking Offer

Call the Employee Banking Contact Centre at 1-877-610-2422Opens in your phone app..

To talk to a CIBC Banking Centre representative, book an appointmentOpens a new window in your browser

Sun Life

For group medical and dental claims, visit Sun LifeOpens a new window in your browser or call 1-877-790-0294Opens in your phone app..

Allianz Global Assistance

For information or to purchase travel medical insurance for trips outside Canada, call 1-800-513-5934Opens in your phone app..

Allianz Global Assistance 24-hour helpline

To report travel medical emergencies in North America, call 1-800-995-1662Opens in your phone app. . If you are outside North America, call 416-340-0049Opens in your phone app. (collect calls accepted).

Employee and Family Assistance Program (EFAP)

Receive confidential, professional advice and services for health, financial, legal and many other personal matters affecting you and your dependents.

For more information, visit workhealthlifeOpens a new window in your browser For quotes, call 1-888-476-8737Opens in your phone app. and for claims, call 1-888-785-5502Opens in your phone app. .

The Personal Insurance Company

For information on group insurance for home and auto, visit The Personal Insurance CompanyOpens a new window in your browser For quotes, call 1-888-476-8737Opens in your phone app. and for claims, call 1-888-785-5502Opens in your phone app..

The Personal Pet Insurance Program

For information on group insurance for your pet, visit The Personal Pet Insurance ProgramOpens a new window in your browser or call 1-888-343-9385Opens in your phone app. .