Our strategic business units
Canadian Personal and Business Banking
Canadian Personal and Business Banking provides clients across Canada with financial solutions, services and advice through our dedicated team members in banking centres and contact centres, as well as leading mobile and online banking platforms to help make their ambitions a reality.
Our focus for 2026
In Canadian Personal and Business Banking, our objective is to be the leading relationship bank for our clients, delivering top-tier value for our stakeholders through differentiated advice, seamless client experience and operational excellence. We will continue to do this by:
- Delivering seamless everyday banking solutions and best-in-class personalized advice to our clients;
- Driving growth in key client segments by leveraging our differentiated front-line team, client engagement platforms and partnerships to acquire new clients and deepen existing relationships; and
- Modernizing infrastructure and simplifying our operations to unlock front-line capacity, enhance client experience across channels and create capacity to reinvest in growth.
Canadian Commercial Banking and Wealth Management
Canadian Commercial Banking and Wealth Management provides high-touch, relationship-oriented banking and wealth management services to middle-market companies, entrepreneurs, high-net-worth individuals and families across Canada. Our offering also includes an online brokerage platform for retail clients and asset management services for institutional investors.
Our focus for 2026
Canadian Commercial Banking and Wealth Management remains focused on delivering profitable growth by being a leading provider of financial services and advice, and building deep relationships with commercial banking and high-net-worth clients. We will continue to do this by:
- Deepening client relationships and increasing connectivity;
- Focusing on high-growth segments, while investing in our capabilities; and
- Empowering teams with improved technology, processes and data.
U.S. Commercial Banking and Wealth Management
U.S. Commercial Banking and Wealth Management provides tailored, relationship-oriented banking and wealth management solutions across the U.S., focusing on middle-market and mid-corporate companies, entrepreneurs, high-net-worth individuals and families, as well as operating private and small business banking services in strategic markets across the U.S.
Our focus for 2026
To build on our momentum across U.S. Commercial Banking and Wealth Management, we will be guided by our purpose as we help make our clients’ ambitions a reality. We will continue to do this by:
- Expanding Private Wealth Management with a focus on strategic relationships;
- Growing Commercial Banking by delivering the full connected capabilities of our bank, industry expertise and deepening client relationships; and
- Investing in people, technology and infrastructure to further scale our platform, drive connectivity and enhance data-driven decisioning.
Capital Markets
Capital Markets provides integrated global markets products and services, investment banking and corporate banking solutions, and top-ranked research to our clients around the world. Leveraging the capabilities of our differentiated platform, Capital Markets also delivers multi-currency payments and innovative solutions for clients across our bank.
Our focus for 2026
To support our bank’s long-term objectives, Capital Markets remains focused on delivering profitable growth by deepening client relationships and collaborating with our partners across our bank to help make our clients’ ambitions a reality. We will continue to do this by:
- Maintaining our focused approach to client coverage in Canada
- Growing our North American platform by further expanding our U.S. reach and broadening the services offered to clients
- Strengthening our connectivity, technology and innovation efforts to bring more of our bank’s offerings to our clients
