CIBC Quick Facts

Who We Are

CIBC is a leading Canadian-based financial institution. Through our three main business units – Retail and Business Banking, Wealth Management and Wholesale Banking – CIBC provides a full suite of financial products and services in Canada and around the world.

Vision:

To be the leader in client relationships

Values:

Trust, Teamwork and Accountability

CIBC’s strategy

CIBC aspires to be the leading bank for our clients. We have a client-focused strategy that creates value for all our stakeholders. We have four corporate objectives:

  1. Deep, long-lasting client relationships
  2. Strategic growth where we have, or can build, competitive capabilities
  3. Sound risk management
  4. Consistent, sustainable earnings

To deliver on our corporate objectives, we are further strengthening our business in Canada, as well as expanding in key global centres to serve our clients.

Our Main Business Units

Retail and Business Banking

Retail and Business Banking provides financial advice, as well as banking, investment and authorized insurance products to our clients through the channel that best meets their needs. Through our branches, mobile advisors, and award winning telephone, online, and mobile banking channels, CIBC allows clients to bank when, where, and how they want.

Our business strategy

Retail and Business Banking has actively shifted its strategy to a client focus with the objective of enhancing the client experience and accelerating profitable revenue growth across all of our channels. To deliver on our objectives, we are focused on making banking easy, personalized, and flexible, which will support us in deepening client relationships, and acquiring and retaining clients.

Our focus for 2015

Our focus in the coming year will be to pursue our strategy to make banking easy, personalized, and flexible for our clients.

Easy: We will continue to focus on simplifying and automating processes to make it as easy as possible for our clients to manage their banking and apply for new products and services with CIBC.

Personalized: Clients want their bank to know them, and understand their needs. We will continue to make progress in leveraging technology and innovation to deepen client relationships, including providing differentiated service to clients based on their relationship with CIBC and their banking preferences.

Flexible: Access to finance is becoming increasingly important to earning a client’s business and forming a deeper banking relationship with them. CIBC leads the market in delivering innovations to clients that allow them to bank where, when, and how they want, such as mobile banking, eDeposit, and mobile payments. We will continue to invest in these areas in 2015.

Wealth Management

Wealth Management provides relationship-based advisory services and an extensive suite of leading investment solutions to meet the needs of institutional, retail and high net worth clients. Our asset management, retail brokerage and private wealth management businesses combine to create an integrated offer, delivered through more than 1,500 advisors across Canada and the U.S.

Our business strategy

In Wealth Management we seek to grow our business in Canada and internationally, particularly in the United States. This growth is supported by three strategic priorities:

  1. Enhance the client experience and strengthen relationships
  2. Attract new clients
  3. Pursue strategic growth opportunities

Our focus for 2015

Our strategic priorities remain the same for 2015, focused on:

  • Offering leading wealth management solutions for high net worth individuals primarily in North America
  • Attracting and deepening client relationships within the high net worth and institutional client segments through our integrated offer
  • Being a top-performing global active asset management firm
  • Pursuing strategic opportunities aligned with our North American growth strategy

Wholesale Banking

Wholesale Banking provides integrated credit and capital markets products, investment banking advisory services and top-ranked research to corporate, government and institutional clients around the world.

Our business strategy

Our goal is to be the leading integrated solutions partner for our clients. We are focused on developing deep client relationships and earning our clients’ trust through unparalleled execution and innovation, and strong collaboration across CIBC.

Our focus for 2015

To achieve our goal, we are focused on three strategic priorities:

  • Deepening client relationships and further strengthening our products and platform in Canada to be the leading partner for our clients
  • Targeted international growth aligned to core sectors and clients that we know well and where we have deep expertise
  • Continuing to collaborate and innovate to deliver ideas and solutions to Retail and Business Banking, Wealth Management and Wholesale Banking clients across CIBC

Our Communities

CIBC is committed to causes that matter to our clients, employees and communities. Our goal is to make a difference through corporate donations, sponsorships and the volunteer spirit of employees. With a focus on Kids, Cures and Community, CIBC invested close to $41 million in communities across Canada in 2013.

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By the Numbers

Clients 11 million
Employees 44,000+
Branches 1,129
Bank machines 4,196
Founded 1867
Headquarters 199 Bay St., Toronto

Investor Facts

Total assets $414.9 billion
Market capitalization $41 billion
CET1 Ratio 10.3%
Revenue $13.4 billion
Net income $3.2 billion

* As at or for the year ended October 31, 2014

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Executive Presentations and Webcasts

Select Recognition

  • Ranked strongest bank in North America and third in the world by Bloomberg Markets magazine
  • Named one of the 50 Most Socially Responsible Corporations in Canada by Maclean’s magazine and Sustainalytics
  • Selected as one of Canada’s Best Workplaces by the Great Place to Work Institute
  • Included as one of Canada’s Top Employers for 2013 by Mediacorp Canada Inc.
  • Recognized as one of Canada’s Best Diversity Employers and as a Best Employer for New Canadians by Mediacorp

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