Awards and Recognition

CIBC wins two Global Banking and Finance Awards for student banking

CIBC was recognized by Global Banking and Finance Review as the Best Bank for Youth and Students Canada 2025 and awarded Excellence in Innovation Student Banking Canada 2025.

The Global Banking and Finance Awards recognize companies in the global banking and finance industry for their innovation, achievement, strategy, and progressive changes taking place within the financial sector.

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CIBC Private Banking named Best Private Bank in Canada by Global Finance

CIBC Private Banking was named the Best Private Bank in Canada by Global Finance in its 2026 World's Best Private Bank Awards.

Global Finance's Private Bank Awards recognizes banks that best serve the specialized needs of high-net-worth individuals as they seek to enhance, preserve and pass on their wealth.

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CIBC named one of Canada’s Top 100 Employers for 14th consecutive year

CIBC was named one of Canada’s Top 100 Employers for the 14th consecutive year by Mediacorp Canada Inc.

The award evaluates employers on several criteria, including workplace environment, employee benefits, skills development opportunities, and community engagement.

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CIBC recognized with 2025 Catalyst Award

CIBC received a 2025 Catalyst Award for its Leading with Inclusion Initiative which introduced a comprehensive governance framework emphasizing shared accountability for more inclusive outcomes.

The Catalyst Award is a global recognition for organizations that demonstrate leadership in promoting gender equity and workplace inclusion.

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The Chair of CIBC’s Board and an Emerging Leader Recognized Among WXN’s Top 100 Most Powerful Women

The Chair of the Board, Kate Stevenson, and an emerging leader, Meghan Hillstrom, have been named to the Women’s Executive Network’s (WXN) Canada’s Most Powerful Women: Top 100 list for 2025, recognizing their leadership and impact across the Canadian business landscape.

Learn more about the Chair of CIBC’s Board and an emerging leader being named to the WXN Top 100 list in 2025. Opens a new window.

CIBC achieves top rating by advisors for the 10th year in a row on the 2025 Investment Executive Report Card on Banks

For the 10th year in a row, CIBC has achieved the highest rating in Investment Executive’s 2025 Report Card on Banks, an annual survey of financial advisors in Canada’s major banks.

The survey asks advisors to rate the performance of their organization on a scale of zero to 10 on a wide range of topics including compensation, technology, and bank culture.

Learn more about CIBC achieving top rating on the 2025 Investment Report Card on Banks for the 10th consecutive year. Opens a new window.

CIBC Ranks #1 in the 2025 Mobile Banking Award from Surviscor Inc.

CIBC once again received the highest ranking in the 2025 Mobile Banking Award by Surviscor Inc., a North American firm specializing in the analysis and ranking of Canadian digital customer experiences.

CIBC ranks the highest among mobile banking apps offered by Canada’s big banks.

Learn more about CIBC ranking number one in the 2025 Mobile Banking Award from Surviscor Inc. Opens a new window.

CIBC Private Banking wins four 2025 Global Banking & Finance Awards

CIBC Private Banking was recognized by Global Banking & Finance Review as the Best Private Bank Canada 2025, underscoring its leadership and client-centric approach in the 2025 Global Banking & Finance Awards.

The Global Banking and Finance Review Awards recognize companies in the global banking and finance industry for their innovation, achievement, strategy, and progressive changes taking place within the financial sector.

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CIBC awarded Best Gen-AI Initiative by The Digital Banker for 2nd consecutive year

CIBC was recognized with the Best Gen-AI Initiative technology award at The Digital Banker’s 2025 Global Transaction Banking Innovation Awards for its internal AI platform, CAI (CIBC AI).

The Digital Banker Awards evaluate organizations on innovation, client experience, financial and market performance, and corporate strategy, serving as a global benchmark for superior and consistent customer experience across the financial services landscape.

Learn more about CIBC being awarded Best Gen-AI Initiative by The Digital Banker for the 2nd consecutive year. Opens a new window.

CIBC recognized as a Best Place to Work for Disability Inclusion

CIBC earned a top score on the 2025 Canada Disability Index and was honoured as a Best Place to Work for Disability Inclusion, reflecting the bank’s ongoing commitment to fostering an inclusive workplace.

The Disability Index evaluates organizations’ performance across key areas such as culture and leadership, enterprise-wide access, employment practices, community engagement and supplier inclusion.

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CIBC ranked #1 in Best Use of AI for Customer Experience by The Digital Banker

CIBC won the 2025 Digital CX Award for Best Use of AI for Customer Experience from The Digital Banker, recognizing the bank’s innovative AI-powered voice assistant.

The Digital Banker Awards evaluate financial service providers on their ability to deliver a superior and consistent customer experience, serving as a global benchmark for excellence in customer experience.

Learn more about CIBC being ranked number one in AI for customer experience in 2025 by The Digital Banker. Opens a new window.

CIBC Online and Mobile Banking ranked #1 by J.D. Power for customer satisfaction

CIBC ranked #1 in customer satisfaction for both online banking and mobile banking among Canada’s Big Five banks, according to the J.D. Power 2025 Canada Digital Banking and Credit Card Satisfaction Studies.

J.D. Power’s studies measured overall satisfaction based on four key criteria: navigation, visual appeal, speed and availability of key information.

Learn more about CIBC being ranked number one for online and mobile banking from J.D. Power in 2025. Opens a new window.

CIBC recognized by Forrester with Customer-Obsessed Enterprise Award

CIBC was named a 2025 Forrester Customer-Obsessed Enterprise award winner, the only retail bank in North America to receive this recognition.

Forrester’s award recognizes organizations that prioritize customers in their leadership, strategy, and operations to deliver exceptional customer experiences, drive business outcomes, and enhance employee engagement.

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CIBC named one of Canada’s Greenest Employers for 4th consecutive year

CIBC has been named one of Canada’s Greenest Employers by Mediacorp Canada Inc. for the fourth consecutive year.

This award celebrates organizations that lead in reducing environmental impact, integrating sustainable business practices, supporting clients in transitioning to a low-carbon economy, and engaging employees in environmental initiatives.

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CIBC recognized by Global Finance as global leader in investment banking

CIBC has been named Best Investment Bank in Canada for the 3rd consecutive year by Global Finance, alongside awards for sustainable finance leadership, including: Best Sustainable Finance Bank in Canada; Best Bank for Green Bonds, North America; and Best Bank for Sustaining Communities, North America.

The Global Finance Awards celebrate organizations demonstrating leadership in environmental and social sustainability financing, highlighting their expertise, advisory capabilities and innovation for capital markets clients.

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CIBC awarded Best Use of AI in Client Experience at the Customer Centricity World Series Awards

CIBC won the Best Use of AI in Client Experience, World Series and North American award by ARCET Global, recognizing its Knowledge Central Generative AI initiative. The bank was also highly commended and named North American winner in two additional categories: Customer Insights and Feedback VOC, and Customer Experience Team.

These awards celebrate organizations delivering exceptional client experiences through innovative solutions and measurable results.

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CIBC named one of Canada’s Top Employers for Young People for 13th consecutive year

CIBC has been named one of Canada’s Top Employers for Young People by Mediacorp Canada Inc. for the 13th consecutive year.

This award highlights employers that excel in supporting young professionals as they launch and grow their careers. CIBC has been commended for investing in successful initiatives in areas including career development, flexible work options, comprehensive health and wellness benefits, and community involvement.

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CIBC named to the Dow Jones Sustainability North America Index for 20th consecutive year

CIBC has been named to the Dow Jones Sustainability North America Index (DJSI) for the 20th consecutive year, ranking in the 90th percentile among banks globally.

The DJSI evaluates companies based on economic, environmental, and social criteria, and recognized CIBC for its corporate and risk governance, diversity and inclusion practices, human capital management, and progress on climate initiatives.

Learn more about CIBC being named to the Dow Jones Sustainability North America index for the 20h consecutive year. Opens a new window.

CIBC named one of Canada’s Top 100 Employers for 13th consecutive year

CIBC was named one of Canada’s Top 100 Employers for the 13th consecutive year by Mediacorp Canada Inc.

The award evaluates employers on several criteria, including workplace environment, employee benefits, skills development opportunities, and community engagement.

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CIBC’s Jaimie Lickers named one of Canada’s Top 100 Most Powerful Women

CIBC’s Jaimie Lickers, Senior Vice President of Indigenous Markets, was named one of Canada’s Most Powerful Women by the Women’s Executive Network (WXN). 

WXN’s Top 100 awards celebrate the professional achievements of women leaders across Canada in the private, public, and not-for-profit sectors. They are presented in 13 categories, with the winners selected by WXN’s Diversity Council of Canada.

Learn more about Jaimie Lickers being named one of Canada’s most powerful women in 2024. Opens a new window.

CIBC ranked #1 by J.D. Power in 2024 Canada Small Business Banking Satisfaction Study

CIBC earned the highest score in customer satisfaction among Canada’s Big Five banks in the J.D. Power 2024 Canada Small Business Banking Satisfaction Study, marking the 2nd consecutive year it has achieved this ranking.

The study evaluates small business banking satisfaction based on feedback from nearly 2,500 Canadian small business clients, focusing on banks’ ability to meet their unique financial needs.

Learn more about CIBC being ranked number one for small business banking from J.D. Power for the 2nd consecutive year. Opens a new window.

CIBC recognized by Surviscor Inc. with 2024 Mobile Banking Award

CIBC was awarded the 2024 Mobile Banking Award by Surviscor Inc., ranking as the top mobile banking app among Canada’s big banks for the 7th time.

The award is based on Surviscor’s evaluation of 23 Canadian digital banking platforms, assessed across five experience categories: pre-login, user experience, account information, transactional capabilities, and mobile resources.

Learn more about CIBC’s 2024 Mobile Banking Award from Surviscor. Opens a new window.

CIBC awarded PAIR Silver certification from the Canadian Council for Indigenous Business

CIBC has been awarded Silver certification in the Partnership Accreditation in Indigenous Relations (PAIR) program by the Canadian Council for Indigenous Business (CCIB), reflecting the bank’s longstanding commitment to economic reconciliation.

The PAIR certification recognizes organizations dedicated to establishing strong and ongoing working relationships that create wealth for Indigenous businesses and communities.

Learn more about CIBC’s PAIR silver certification from the Canadian Council for Indigenous Business in 2024. Opens a new window.

CIBC awarded Best Gen-AI Initiative by The Digital Banker

CIBC was recognized with the Best Gen-AI Initiative technology award at The Digital Banker’s 2024 Global Transaction Banking Innovation Awards for its Knowledge Central Generative AI pilot.

The award evaluates financial service providers on innovation, execution, and excellence in customer experience, serving as a global benchmark for superior and consistent client service in the financial services industry.

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CIBC receives Indigenous Reconciliation and Innovation Awards for 2nd consecutive year

CIBC received the Indigenous Reconciliation Award and the Innovation Award from the Canadian federal Labour Program at the 2024 Employment Equity Achievement Awards (EEAA) for the 2nd consecutive year.

This EEAA award recognizes employers excelling in implementing employment equity in their workplaces, including innovative efforts to engage underrepresented jobseekers and strengthen relationships between Indigenous and non-Indigenous peoples in the workplace.

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CIBC recognized as global leader in Investment Banking and Sustainable Bonds by Global Finance

CIBC was recognized by Global Finance for the 2nd consecutive year as the Best Investment Bank in Canada, and for its leadership in environmental and social sustainability financing at the Global Finance World’s Best Investment Bank and Sustainable Finance Awards for 2024.

The awards evaluate institutions based on expertise, advisory capabilities, and innovation in capital markets, with a focus on environmental and social sustainability financing.

Learn more about CIBC’s recognition as a global leader in investment banking and sustainable bonds by Global Finance in 2024. Opens a new window.

CIBC named one of Canada’s Greenest Employers for 3rd consecutive year

CIBC has been recognized as one of Canada’s Greenest Employers for the 3rd consecutive year by Mediacorp Canada, highlighting the bank’s commitment to environmental stewardship and fostering a culture of sustainability.

The award evaluates organizations based on their environmental initiatives, success in reducing their environmental footprint, employee involvement in sustainability programs, and the ability of these initiatives to attract new talent.

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CIBC ranked #1 in Canada for gender equality by Equileap for 4th consecutive year

CIBC has been named the top company in Canada for gender equality for the 4th consecutive year in Equileap’s annual Gender Equality Global Report and Ranking, and ranked among the top five companies in North America.

The ranking evaluates companies based on gender balance, equal pay, parental leave policies, and initiatives that promote inclusion and remove barriers to opportunities for women.

Learn more about CIBC being ranked number one in Canada for gender equality by Equileap for the 4th consecutive year. Opens a new window.

CIBC named one of Canada’s Top Employers for Young People for 12th consecutive year

CIBC was named one of Canada’s Top Employers for Young People by Mediacorp Canada for the 12th consecutive year, highlighting the bank’s commitment to supporting young professionals starting their career.

The award evaluates employers based on employer benefits and initiatives, including tuition assistance, work-study opportunities, and other initiatives that help young Canadians launch their careers.

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CIBC’s mobile app recognized as #1 by J.D. Power for customer satisfaction

CIBC ranked #1 in customer satisfaction for mobile banking apps among Canada’s Big Five banks, according to the J.D. Power 2023 Mobile Banking Satisfaction Study.

J.D. Power’s study measured overall satisfaction with mobile banking services based on the following criteria: navigation, speed, visual appeal and information/content.

Learn moreabout CIBC’s 2023 mobile app ranking by J.D. Power. Opens a new window.

CIBC recognized by Insider Intelligence as #1 in providing mobile app features that clients value the most

CIBC ranked #1 in the 2023 Canadian Mobile Banking Emerging Features Benchmark Review by Insider Intelligence.

This review prioritizes innovative digital features by surveying clients to identify and allocate weighting to the features clients value the most. Six categories are reviewed: 1) security and control, 2) account management, 3) alerts, 4) transfers, 5) customer service and 6) money management.

Learn more about CIBC’s mobile app ranking from Insider Intelligence. Opens a new window.

CIBC ranked #1 in both mobile banking and online banking by Javelin

CIBC ranked #1 for the Canadian Mobile Banking Scorecard and the Canadian Online Banking Scorecard.

Javelin’s reviews are based on an extensive list of valued digital functionality, with over 180 criteria measured on each platform across 6 subcategories: 1) ease of use, 2) security empowerment, 3) financial fitness, 4) money movement, 5) customer service and 6) account opening.

Learn more about CIBC’s scorecard ranking from Javelin. Opens a new window.

CIBC Ranked #1 in Customer Satisfaction for Small Business Banking by J.D. Power

CIBC ranked #1 in Customer Satisfaction for Small Business Banking in the J.D. Power 2023 Canada Small Business Banking Satisfaction Study, outperforming peers across many factors, most notably in people, level of trust and problem resolution.

Learn more about CIBC’s 2023 ranking for Small Business Banking from J.D. Power. Opens a new window.

Canada's Greenest Employers for 2nd consecutive year

CIBC has been named one of Canada's Greenest Employers for 2023 by MediaCorp Canada for its commitment to creating a culture of environmental awareness within the organization.

The Canada's Greenest Employers award evaluates an organization based on the unique environmental initiatives and programs they have developed, the extent to which they have been successful in reducing their organizational environmental footprint, the degree to which their employees are involved in these programs and whether these initiatives have attracted employees to the organization.

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Canada’s Best Diversity Employers for 13^th consecutive year

For the 13^th consecutive year, CIBC has been named one of Canada's Best Diversity Employers by MediaCorp Canada following its annual assessment of inclusive workplaces.

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CIBC ranked #1 in Canada for gender equality by Equileap for 3rd consecutive year

CIBC has once again been named the top company in Canada for gender equality in Equileap’s 6th annual Gender Equality Global Report and Ranking.

Equileap, a leading company offering data and insights on gender equality, researched 4,000 companies based on 19 in-depth criteria and measurements across several global markets. Equileap selected the top 100 companies that scored the highest in areas like gender balance in the workforce, senior management and board of directors, and policies for parental leave and pay equity. CIBC ranked number one in Canada and also ranked as one of the top 20 companies globally this year.

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Included in the Bloomberg Gender-Equality Index

CIBC has been included in the Bloomberg Gender-Equality Index (GEI) for the 8th consecutive year. The Bloomberg Gender-Equality Index (GEI) tracks the performance of public companies committed to transparency in gender-data reporting.

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One of Canada's Top Employers for Young People for 11th consecutive year

CIBC has been recognized as one of Canada's Top Employers for Young People by Mediacorp Canada Inc. for providing programs that support the next generation of leaders and changemakers.

Canada's Top Employers for Young People is based on a review of employer benefits and initiatives, including tuition help, work-study programs and other programs of importance to young Canadians beginning their careers.

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One of Canada’s Top 100 Employers for 12th consecutive year

CIBC has once again been named among Canada’s Top 100 Employers by Mediacorp Canada Inc. This prestigious recognition is based on CIBC’s success in numerous categories, including employee benefits, training and skills development, community involvement, performance and recognition.

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