Invoicing and Payment

The CIBC Accounts Payable group is responsible for the payment processing of all invoices for goods and services on behalf of CIBC's Group of Companies in Canada and the United States.

 

All invoices submitted to CIBC should be sent directly to the CIBC Accounts Payable group and must contain the following information in order to be processed:

  • Attention to: CIBC contact name and email address
  • CIBC Legal Entity name and Business Unit Number
  • Organizational Unit number (Transit)


Note: A CIBC contract number, Purchase Order (PO) number, or both should also be provided whenever possible. To ensure invoices are successfully entered into our system and routed for timely review and approval, invoices sent electronically (via email) must meet the following criteria:

  • Invoices must be in PDF format
  • Only one invoice per PDF
  • Only one email per invoice with supporting documentation (supporting documentation can be in other file formats such as .doc, .xls, etc.)
  • All mandatory information is contained within the invoice; not in the body of the email

Forward all invoices for goods and services to: Supplier_APWF@cibc.com.


Canadian CIBC Group of Companies

Business Unit

Legal Entity Name

09902

Canadian Imperial Bank of Commerce (CIBC): this business unit is the main CIBC business unit; the majority of goods and services purchased in Canada are related to this business unit.

24100

CIBC World Markets Inc.

90164

Home Loans Canada (HLC)

90172

CIBC Mortgage Inc.

90613

CIBC Insurance Agency Inc.

90797

CIBC Life Insurance Company Limited

91196

INTRIA Items Inc.

91581

CIBC Securities Inc.

91779

CIBC Investor Services

97435

CIBC Asset Management Inc. or Gestion d'actifs CIBC inc.

97740

CIBC Trust


U.S. CIBC Group of Companies

Business Unit

Legal Entity Name

24200

CIBC World Markets Corp.

69569

CIBC Inc. (Real Estate Interim)

69574

CIBC Inc. (Real Estate Securitization)

69576

CIBC Inc. (Real Estate Construction Bridge)

69666

Canadian Imperial Holdings Inc.

69669

CIBC Inc.

69676

CIBC Capital Corporation

69753

CIBC WG Argosy MF1 LP

69760

CIBC NY Branch

69776

CIBC USA Holdings Inc.

69957

Atlantic Trust Group, LLC

69958

Atlantic Trust Company, N.A.

69959

AT Investment Advisers Inc.

69960

Audit/Inspection


Invoices for goods or services requested by purchase order

Invoices to CIBC for goods or services requested by Purchase Order (PO) must be sent to mailbox.EIDelivery@cibc.com.


Additional invoicing requirements

To ensure invoices can be accurately reviewed and approved, providing the following supplementary information is strongly recommended:

  • A unique invoice number*
  • Description of goods or services provided
  • Invoice subtotal amount of the expense before taxes by tax region
  • Freight charges (if applicable)
  • Environmental charges (if applicable)
  • Grand total due to supplier including taxes
  • Purchase Order line details (if applicable)

* Invoices that do not have a unique invoice number and statements of account are not acceptable documents for issuing payment.


Paper invoice submission

All paper invoices should be submitted to the CIBC Accounts Payable group:

CIBC Accounts Payable
18 York Street, 9th Floor
Toronto, ON M5J 2T8


Invoices to CIBC must contain the following information in order to be processed:

  • Attention to: CIBC contact name and email address
  • CIBC Legal Entity name and Business Unit Number
  • Organizational Unit number (Transit)
     

Electronic Data Interchange

High-volume suppliers can be set up to submit invoices electronically using the industry-standard EDI 810 interface methodologies. To establish an EDI 810 electronic invoice process, please contact APQUERY.Mailbox@cibc.com.
 

Payment options

The following methods are used by CIBC to remit payment to suppliers:

  1. Corporate Card
  2. Canadian dollar cheque
  3. U.S. dollar cheque
  4. Electronically via EDI 820 payment with remittance details (for Canadian dollar supplier remittance only with selected Schedule 1 banks)
  5. Electronically via wire payments (for non-CAD or USD payments only)
  6. Electronic Funds Transfer (EFT) payment (view EFT eligibility (PDF, 165 KB)  and set up instructions)
     

Inquiries and assistance

For inquiries regarding invoices or payment status, please call or email:

Canada and United States
1-416-304-4357 or 1-888-383-9818 or email APQUERY.Mailbox@cibc.com

Outside North America

Asia-Pacific
Michele Tan
+65-6-4723-3731
 

United Kingdom
Ralda Baher
+44-0-207-234-7524
 

West Indies
Rosemary Herbert
+246-467-1539