Key Roles

Credit Counsellor

For applicants with a high proficiency in receivables management, here’s the opportunity to work in a positive, client-centric environment where you can excel. Based in one of our contact centres, you will become a trusted front-line expert providing your clients with financial advice and effective solutions.

Customer Service Representative

Build your career as a trusted front-line representative, responsible for creating a positive experience for clients by providing advice on products and servicing transactions in a friendly and efficient manner. Excel by understanding clients’ needs, offering viable solutions and making quality referrals.

Customer Service Representative, Card Products

Work with the top credit card issuer in Canada and experience in-classroom and on-the-job training and coaching programs. Within the empowering work environment of one of our CIBC Visa Customer Contact Centres, you will become a trusted client services professional, providing advice on card products and loyalty programs that suit clients’ individual needs.

Financial Services Representative

This position is an ideal choice for solution-oriented individuals with the financial sales and client service experience to provide customized advice to clients. A mutual funds license would be an asset. As one of our trusted financial services professionals, you can look forward to learning and progressing in an environment that will instill confidence and reward excellence.

Financial Services Representative, Telephone Banking

Become a trusted front-line expert — offering advice to clients at one of our Telephone Banking Customer Contact Centres. Look forward to learning through our in-classroom and on-the-job training, along with our coaching and mentorship programs.

Financial Advisor

Become a trusted advisor to our high-value branch clients, providing financial advice and building relationships with CIBC Imperial Service® and Small Business Banking clients. If you have the CSC, over two years of senior sales experience and the ability to obtain further designations like the CFP or CPH, you could establish a career with one of Canada's most respected retail banks.

Manager, Commercial Banking

Join our Commercial Banking Associate Program, and build a career as a Manager, Commercial Banking and strategic partner to Canada’s leading mid-market organizations. Our program for new hires includes rotational assignments and on-the-job learning combined with formal classroom and on-line training designed to build your skills in business development, credit structuring and client management and prepare you for your career.

As a Manager, Commercial Banking, you will be a partner to and champion of our clients’ businesses, committed to delivering on flexible business solutions, providing dedicated business expertise and timely business advice to help our clients realize their goals.

Mortgage Advisor

We are looking for candidates who are excited about building their own businesses. By empowering Mortgage Advisors, we strive to greatly enrich their careers. We also encourage ongoing development through comprehensive in-class and online educational programs tailored to meet individual needs.

Our combined team of Area Sales Leaders and Regional Directors provides coaching and support, and assists in creating opportunities to raise consumer awareness where it matters most — in the marketplace.

Personal Banking Representative, Pavilion

Through CIBC’s unique banking offer, Presidents Choice Financial offers customers unprecedented value. As a co-venture with Loblaw Companies Limited, this position is ideal for sales and service oriented individuals who can provide proactive sales advice to customers in a retail environment.

INTRIA Items Inc.

Established in 1996, INTRIA is a Canadian leader in financial services processing. Performing 1.4 billion item processing tasks annually, INTRIA serves a wide range of clients in the financial, utility, and retail sectors. INTRIA offers a comprehensive suite of integrated image-based services including currency management, remittance processing, and cheque clearing.