Desktop Browser Requirements

Security starts with your web browser. When you access CIBC Online Banking, your browser is checked by CIBC to ensure that it meets our minimum requirements. You can protect yourself online by using an up-to-date browser with the most recent security updates.

To ensure the security of CIBC Online Banking, CIBC supports the following browsers that use 128-bit encryption. Select one of the links below if you need to update your browser to the latest versions of:

The following is a list of the latest supported operating systems:

  • Microsoft Windows
  • Mac OS X

Mobile Browser Requirements

To ensure the security of CIBC Mobile Banking, CIBC supports the following browsers:

  • Safari Mobile
  • Chrome for Mobile
  • BlackBerry 10 OS Browser
  • BlackBerry 7 Browser


You must have JavaScript enabled on your browser to use CIBC websites. We use JavaScript to make our websites easier to use.

Native App Requirements

CIBC Mobile Banking is supported on the following Mobile Operating Systems:

  • iOS 7, iOS 8
  • Android 4
  • BlackBerry 10 OS

Contact Us

For information on specific sites:

CIBC Online Banking

CIBC Mobile Banking

CIBC Investor's Edge

CIBC Imperial Service

  • Call 1-800-661-7494

CIBC Wood Gundy

  • Contact your Investment Advisor
  • Or call Client Relations at 1-800-563-3193

CIBC Private Investment Counsel

  • Call your Investment Counsellor