Receive real-time fraud alerts
What to expect
A text notification from 242–225 or 242–234
These alerts will include information about a recent transaction and will give you the option to reply with “Y” or “N” to confirm a purchase.
An automated call from 1-800-267-5193 or 1-866-999-9884
An email from Alert@CIBCmonitoring.com or fraudalert@cibc.com
What we’ll never send you
An unsolicited text or email asking for your ID, password or personal information
An unsolicited text or email linking you directly to log in or sign on to a website, or to download files
Reasons you may receive a CIBC SMS
Identity verification
To confirm your identity for account access or transactions.
Payment reminders
To remind you about upcoming or due payments.
Fraud alerts
To warn you about suspicious or unusual activity.
Marketing offers
To tell you about new products, services or promotions.
Official CIBC SMS short codes
| 242233 | 242232 | 242230 | 242229 | 242228 | 242227 | 242226 |
| 242225 | 242224 | 242223 | 242222 | 101010 | 60606 |
A bank that comes to you. That's service.
We know your life is busy. That's why we come to you, when and where you need us.