Date: February 2, 2018
To: [Email Address]
Subject: Report ID-6634364645453646CIBC
We have placed a hold on your account until we are able to verify your identity. We noticed a glitch during our security update today. If you think this is a mistake, please check detailed report of glitch in the attached.
Your identity must be verified before you can continue using your account.
Its all about your security.
CIBC Online Services