Below are examples of fraudulent emails and SMS text messages sent to CIBC clients:

CIBC SMS

Type: SMS

From: 1-902-635-XXXX

Date: Nov 29, 2021

Subject: (Support Team)

(Support Team) Dear client, our system has detected an unusual activity on your CIBC card
4506****. You need to secure your account immediately here:[link removed]


CIBC SMS

Type: SMS

From: 1-647-271-XXXX

Date: Sept 21, 2021

Subject: CIBC

CIBC : Online access has been restricted.

Please visit:
[link removed]


INTERAC SMS

Type: SMS

From: 1-819-513-XXXX

Date: Sept 19, 2021

Subject: INTERAC

INTERAC: You Received an e-Transfer. Reply “info” for more details.

***Part 2 of the message when the recipient responds to the SMS above.*** 

INTERAC SMS

Type: SMS 

From: 1-819-513-XXXX

Date: Sept 21, 2021

Subject: INTERAC

See details
[link removed]


CIBC SMS

Type: SMS

From: 1-418-571-xxxx

Date: Jun 28, 2021

Subject: CIBC Online Banking

CIBC Online Banking:

Krishan Patel has been Added as an e-Transfer contact.
If this was NOT you, 

Please follow the link:
[link removed]


Immediate Action Required

Type: Email

From: CIBC

Date: June 25, 2021

To: [Email Address]

Subject: Immediate Action Required

Correct your personal information

To: [Recipient Email Removed]

The personal information on your profile does not seem to be correct.

Your personal information does not seem to be correct, therefore we ask you to update before 07/02/2021, so you can continue making transactions without interruption. Failing to update the information could result in suspension of Online Banking access.

Please use the following link to update your personal information.

Update Personal Information [Link Removed]

If you have questions, CIBC Customer Service is available 24 hours a day, 7 days a week at 1-800-465-2422(Canada and the U.S.), or 1-902-420-2422(Elsewhere).

Sincerely,

CIBC Online Customer Service

cibc.com | Fraud Information Center

Please do not reply to this email directly. To ensure a prompt and secure response, sign on to email us.

Note about balances: Ending balance reflects transactions that have posted to your account and does not reflect pending deposits or withdrawals. The available balance is an indication of funds that are available to you today; however, it may not reflect all transactions that you may have initiated or authorized.

Please do not reply to this automated email.

You are receiving this alert because you are an online banking customer. To modify or cancel your alerts, please sign on to Manage Alerts. Carrier message and data rates may apply.

f2fcd8e9-5be7-78b5-78d


[ Account Maintenance ]

Type: Email

From: CIBC

Date: June 23, 2021

To: [Email Address]

Subject: [ Account Maintenance ] Action Required To Continuing Using Our Service!

Regarding the Status of your Account Misuse.

A temporary restriction has been placed for your online session for your own protection.

To view this security update and challenge please visit Our Security Center [Link Removed] so you can easily access your account security or visit www.cibc.com [Link Removed] Now.

Why we request this:

To enhance and reassure security on all accounts.

To keep you up to date on the recent attacks on our servers.

To Embark new security assurance for all CIBC customers

Please rate the helpfulness of this email:

Not at all
helpful

Very
helpful

1“2017 Cdn. Mobile Banking Benchmark,” Forrester May Benchmark, 11, 2017; “2017 Cdn. Online Banking Benchmark Benchmark,”, Forrester Aug. 16, 2017. CIBC Online Banking® and CIBC Mobile Banking ® top the Forrester Research online banking functionality and mobile benchmark reports for 2017. Forrester Research, one of the most influential research and advisory firms in the world, evaluates Canada’s five largest retail banks using 54 criteria to benchmark mobile banking capabilities, and 50 criteria to benchmark online banking capabilities. Largest banks in Canada are measured by deposits.

CIBC Cube Design is a trademark of CIBC. All other trademarks are owned by their respective owners.

This message is from CIBC. To unsubscribe from future promotional emails from CIBC, click unsubscribe. [Link Removed]

Your privacy is our priority. View our privacy policy. [Link Removed]

Please do not respond to this email. This is an outgoing message only.

CIBC Head Office, Commerce Court, Toronto, Ontario, Canada M5L 1A2

Visit our website at www.cibc.com [Link Removed]


Security Alerts

Type: Email

From: CIBC Banking

Date: Apr 27, 2021

To: [Email Address]

Subject: Security Alerts

Dear Client,

Your eStatement for the current month for your CIBC credit card ending in XX01X is now available. Please sign on to cibc.com [link removed] CIBC

Online or Mobile Banking for details.

Sincerely,
CIBC
TMTrademark of CIBC.


CIBC SMS

Type: SMS

From: 1-289-606-xxxx

Date: Apr 26, 2021

Subject: Your Cibc online has been limited due to an update.

Your Cibc online has been limited due to an update. To avoid card’s suspension use

[link removed] to secure.


CIBC SMS

Type: SMS

From: 1-579-730-xxxx

Date: Apr 26, 2021

Subject: CIBC SVC:

CIBC SVC: We recently Suspended your account. Some information appears to Be missing or incorrect.

Please update your security Information by following our

Secure link:
[link removed]


CIBC SMS

Type: SMS

From: 1-416-230-XXXX

Date: Mar 30, 2021

Subject: CIBC FRAUD ALERT

CIBC FRAUD ALERT Purchase of $1827.42 [Amount varies] @Apple CA declined. Reply Y if it was you, N if not Msg rates may apply

***Part 2 of the message when the recipient responds to the SMS above.***

CIBC SMS

Type: SMS

From: 1-416-230-XXXX

Date: Mar 30, 2021

Subject: CIBC FRAUD ALERT

CIBC. Read here: [link removed]