Below are examples of fraudulent emails and SMS text messages sent to CIBC clients:

CIBC SMS

Type: SMS

From: 514-819-XXXX

Date: May 23, 2019

Subject: CIBC MESSAGE:

CIBC MESSAGE: Your account tarting it 4506* is now on hold, more info: [link removed]


CIBC SMS

Type: SMS

From: 416-579-XXXX

Date: May 22, 2019

Subject: This is for [recipient number].

This is for [recipient number]. Your CIBC access card (450644**) is locked. See below to update: [link removed]

Ref# CI-7398


CIBC SMS

Type: SMS

From: 416-557-XXXX

Date: May 22, 2019

Subject: Message from CIBC

Message from CIBC for [recipient number]. Restore your banking by the link below.

Acc#7026

[link removed]


CIBC SMS

Type: SMS

From: 302-780-XXXX

Date: April 26, 2019

Subject: CIBC Online

CIBC Online – Due to outdated information, your account has been placed on hold . Please update your account [link removed]


CIBC SMS

Type: SMS

From: 647-236-XXXX

Date: April 25, 2019

Subject: ImportantSmsAlert

ImportantSmsAlert for [recipient number] Your CIBC account is disabled. Please restore your banking now [link removed]


CIBC SMS

Type: SMS

From: 725-333-XXXX

Date: April 25, 2019

Subject: CIBC: YOUR ONLINE HAS BEEN BLOCKED

CIBC: YOUR ONLINE HAS BEEN BLOCKED DUE TO YOUR LAST TRANSACTION, VISIT [LINK REMOVED] FOR MORE DETAILS!


CIBC SMS

Type: SMS

From: 587-336-XXXX

Date: March 19, 2019

Subject: CIBC Online Alert

CIBC Online Alert

Your online access has been temporarily disabled. See [link removed] 03/19/19


CIBC SMS

Type: SMS

From: 416-458-XXXX

Date: March 19, 2019

Subject: CIBC Alert: for [phone number]

CIBC Alert: for [phone number] Your account has been locked. To restore your banking log in here [link removed]

Ref#ER-C62


CIBC-msg-alert - Cibc.com

Type: Email

From: CIBC Banking

Date: March 19, 2019

To: [Email Address]

Subject: CIBC-msg-alert - Cibc.com

Hello [email],

We noticed you haven’t used your CIBC eAdvantage® Savings Account for some time. Keep your account statusactive and continue enjoying convenient access when you need it by completing a simple online security form. Otherwise, you’ll have to reactivate your account later.


Account Maintenance

Type: Email

From: CIBC Banking 

Date: February 26, 2019

To: [Email Address]

Subject: Account Maintenance

 

Update is required on your account due to recent account maintenance.

[link removed]


CIBC SMS

Type: SMS

From: 226-808-XXXX

Date: February 25, 2019

Subject: 45064***XXXX

45064***XXXX

CIBC Alert: Unfortunately, your online has been suspended following suspicious transactions. please sign in now: [link removed]


CIBC SMS

Type: SMS

From: 807-787-XXXX

Date: February 25, 2019

Subject: CIBC ALERT

CIBC ALERT. Your card starting with 4506** has been suspended. Please visit : [link removed]


CIBC SMS

Type: SMS

From: 647-804-XXXX

Date: February 03, 2019

Subject: **CIBC** Your access card

**CIBC** Your access card starting with ‘4506’ is blocked. Log in here to fix the issue, this web url will expire shortly. [link removed]


CIBC SMS

Type: SMS

From: 289-459-XXXX

Date: February 3, 2019

Subject: CIBC MESSAGE

CIBC MESSAGE: We have temporarily limited your access to your account starting with 450644. Restore your access now: [link removed]


Report ID-6634364645453646CIBC  

Type: Email

From: alerts.business@cibc-banking.info 

Date: February 2, 2018

To: [Email Address]

Subject: Report ID-6634364645453646CIBC

 

We have placed a hold on your account until we are able to verify your identity. We noticed a glitch during our security update today. If you think this is a mistake, please check detailed report of glitch in the attached.

Your identity must be verified before you can continue using your account.

Its all about your security.

Regards

CIBC Online Services


CIBC SMS 

Type: SMS

From: 807-701-XXXX

Date: January 08, 2019

Subject: CIBC NOTIFICATION

  • CIBC NOTIFICATION: As a precaution, We have temporarily disabled your online access to your card starting with 4506**. Restore: [link removed]

(***)Due to our recent account upgrade 

Type: Email

From: CIBC Banking

Date: January 07, 2019

Subject: Due to our recent account upgrade

Due to our recent account upgrade, you are required to update your profile to avoid limitation on your account.Update Now


ATN.**CIBC**

Type: SMS

From: 647-701-XXXX

Date: January 06, 2019

Subject: ATN.**CIBC**

 

ATN.**CIBC**, Your card “4506 ****.****.****” is blocked. Login here to restore access{link removed]


CIBC SMS

Type: SMS

From: 709 800 XXXX

Date: November 26, 2018

Subject: Reason: security-question-problem

 

Reason: security question-problem-for account starting with 450644. More[link removed]

 

(***) Online Access Locked

Type: Email

From: [Email Address]

Date: November 26, 2018

To: [Email Address]

 

Subject: Online Access Locked

 

Just to let you know that we noticed unusual activites on your online account during our regular update today. It is either your details have been changed or incomplete.

As a result of the technical issues detected your online account has been temporarily suspended. You are therefore required to verify your details to regain access to online service. Please click the link below in order to regain instant access.

Click here to regain access


(***) Suspicious Transactions

Type: Email

From: [Email Address]

Date: November 23, 2018

To: [Email Address]

Subject: Suspicious Transactions

Dear: Account holder

Our crew is working intensely every day to reinforce our security systems. One of our last upgrades is advanced anti-fraud protocol. It was created to reduce the number of false alerts at the time of processing transactions, made with your debit card. Additionally it collects information regarding your transactions, and, based on that statistics, defines whether to process a payment or to ask for additional information from you


(***) Urgent Account verification needed immediately. Account status (Suspended)

Type: Email

From: [Email Address]

Date: November 22, 2018

To: [Email Address]

Subject: Urgent Account verification needed immediately. Account status (Suspended)!!

URGENT NOTIFICATION 

CIBC CANADIAN IMPERIAL BANK OF COMMERCE® CARD VALIDATION  

Your CIBC Account Requires an Urgent Validation.

Proceed to CIBC® Validation page.


(***) #NEW Policy TErms and Conditions - 848258XLW

Type: Email

From: Email Address

Date: November 21, 2018

To: [Email Address]

Subject: #NEW Policy TErms and Conditions - 848258XLW

Dear:Email Address

We have updated our Terms and Conditions(TOS#13). 

Please review our legal agreements in order to continue using Online Banking.

We may suspend or stop providing our Servbices to you if you do not comply with our terms or policies

Verify Now [Link Removed]


CIBC SMS

Type: SMS

From: 709 800 XXXX

Date: November 06,2018

Subject: CIBC Alert! Your account starting with 4506*

 

CIBC Alert! Your account starting with 4506* has been suspended. Verify your account here (link removed)


(***) Please update your details!

Type: SMS

 

From: test@portes.ua

 

Date: November 05,2018

 

Subject: (***) Please update your details!

 

(***) Please update your details! Go to (link removed)


*01 E mail Transfers Still Pending From

Type: SMS

 

From: 250 806 XXXX

 

Date: November 05,2018

 

Subject: *01 E mail Transfers Still Pending From

 

*01 E mail Transfers Still Pending From (    *billing Services*       ) See below: (link removed)


CIBC Account Security Alert

Type: Email

 

From: CIBC [Email Address]

 

Date: July 30, 2018 11:31 AM EST

 

To: [Email Address]

 

Subject: CIBC Account Security Alert

 

Dear Customer,

 

Your Recent Fund Activation for external transfer is now available on your CIBC account. 

Please sign on to CIBC Online or Mobile Banking to initiate transfer.

If this activation was not done by you please follow this : [Link Removed] to confirm details and stop funds from being illegally removed from your account immediately

 

Sincerely,

 

CIBC


Type: Email

 

From: CIBC [Email Address]

 

Date: July 30, 2018 11:00 AM EST

 

To: [Email Address]

 

Subject: Sign-in Protection Alert From CIBC.

 

An attempt to access Online Banking was denied on:

 

Sunday, 29 July 2018 at 02:18 EDT

 

Access was denied for one of two reasons:

  • Incorrect attempts to access and Login failures.
  • Signing on from a different location or device different from your location and your IP address.

If you remember trying to access Online Banking on the above date and time, please select "That was me." [Link Removed]

If you do not remember trying to access Online Banking on the above date and time, please select "That was NOT me." [Link Removed]

 

You will then be prompted to safeguard your account.

 

CIBC Customer Service Center


Type: Email

 

From: CIBC Bank [Email Address]

 

Date: July 15, 2018 7:24 AM

 

To: [Email Address]

 

Subject: Take Action

 

Recent deposit posted to your CIBC account requires online verification. [Link Removed]


Type: Email

 

From: CIBC Bank [Email Address]

 

Date: July 12, 2018 at 8:44 AM

 

To: [Email Address]

 

Subject: Unusual activity in your account*

 

Dear customer,

 

We are contacting you to inform you that our security department identified some unusual activity in your account. In accordance with our User Agreement and to ensure that your account has not been accessed from fraudulent locations, access to your account has been limited and disabled whitdrawals . 

 

[Link Removed]

 

If you choose to ignore our request, you leave us no choice but to deactivate your account. 

 

Best regards, CIBC