March is National Fraud Prevention Month

CIBC is pleased to participate in the National Fraud Prevention Month in co-operation with the Government of Canada, law enforcement and the Canadian Bankers Association. National Fraud Prevention Month is intended to educate consumers on fraud-related issues and provide guidance on how to "Recognize it. Report it. Stop it."

As part of National Fraud Prevention Month, CIBC is pleased to offer the following tips on how to protect yourself from identity theft. Checking your accounts regularly and using the following tips will help keep your banking experience as secure as possible.

Be skeptical

  • CIBC will never ask you via e-mail for your personal information, PINs or passwords
  • CIBC may call you and request certain personal information to validate your identity, but we will not ask for your PIN or password. If you are concerned about the validity of a call from CIBC, give us a call using the number on the back of your card
  • Beware of people asking you to move money for them or notices that you have won a lottery you didn't play; remember, if it sounds too good to be true, it usually is

Protect your PIN, password and personal information

  • Your PIN and password are the keys to your account; never share your PIN or password with anyone
  • Use a unique password for banking online, one that you do not use for other services
  • For added protection, try covering your hand when entering in your PIN number; this will prevent others from seeing it
  • Before you recycle old documents, be sure to shred them first

Practice safe computing

  • Having a firewall and up-to-date anti-virus software is an important part of keeping your computer protected.

If in doubt, call us at 1-800-465-2422. We are here to help.

To learn more about how CIBC helps protect your personal information, please visit