March is National Fraud Prevention Month

CIBC is pleased to participate in the National Fraud Prevention Month in co-operation with the Government of Canada, law enforcement and the Canadian Bankers Association. National Fraud Prevention Month is intended to educate consumers on fraud-related issues and provide guidance on how to recognize, reject and report fraud.

As part of National Fraud Prevention Month, CIBC is pleased to offer the following tips on how to protect yourself from identity theft. Checking your accounts regularly and using the following tips will help keep your banking experience as secure as possible.

Be skeptical

  • CIBC will never send you an unsolicited e-mail or text message asking for your personal information, banking PINs or passwords, or the password for your email account
  • CIBC may call you and request certain personal information to validate your identity, but we will not ask for your PIN or password. If you are concerned about the validity of a call that appears to be from CIBC, give us a call using the number on the back of your card
  • Beware of people asking you to move money for them or notices that you have won a lottery you didn't play. Remember, if it sounds too good to be true, it usually is

Protect your PIN, password and personal information

  • Your PIN and password are the keys to your account; never share your PIN or password with anyone
  • Use a unique password for banking online, one that you do not use for other services
  • For added protection, try covering your hand when entering your PIN number; this will prevent others from seeing it
  • Before you recycle old documents, be sure to shred them first

Practice safe computing

  • Be cautious when opening email attachments from senders you don't know. Email attachments can contain malicious software
  • Beware of callers pretending to be software companies telling you that your computer is infected. Software companies do not call users to report computer viruses
  • Having a firewall and up to date anti-virus software are important steps in keeping your computer protected

If in doubt, call us at 1-800-465-2422. We are here to help.

To learn more about how CIBC helps protect your personal information, please visit