A direct deposit is a convenient way to get your CRA payments and benefits. Funds will be deposited directly into your account.

To set up direct deposit payments from the CRA, you have to complete the registration form online or on your mobile banking app.

Steps for CIBC Online Banking®:

1. Sign on to CIBC Online Banking.
2. From the navigation menu, select “Customer Services,” then “Set up direct deposit with Canada Revenue Agency.” Alternatively, from the navigation menu, select “Request Centre,” then “More service requests,” then “Register for CRA direct deposit.”
3. Follow the steps on the page to fill out the form.

Steps for the CIBC Mobile Banking® App:

1. Sign on to the CIBC Mobile Banking App.
2. From the navigation menu, select “More,”, then “Customer Services,” then “Set up direct deposit with Canada Revenue Agency.” Alternatively, from the navigation menu, select “More,” then “Request Centre,” then “More service requests,” then “Register for CRA direct deposit.”
3. Follow the steps on the page to fill out the form.

To be eligible, you must have already filed at least one income tax return and have a Social Insurance Number (SIN) that doesn’t start with 0.

No. Registering for direct deposit with the CRA doesn’t automatically enrol you for eligible government benefits. For more information about applying for benefits, visit the Government of CanadaOpens a new window in your browser..

The CRA needs your SIN to make sure they’re sending funds to the right person. The SIN you provide must match what the CRA has on file.

You can set up any active personal chequing or savings account.

Both account holders can register individually to each have funds deposited into the same account.

You can get certain federal and provincial government payments, including:

• Income tax refunds
• Goods and services tax or harmonized sales tax (GST/HST) credit
• Canada child benefit (CCB)
• Canada workers benefit (CWB)
• Canada Pension Plan (CPP) and Old Age Security (OAS)
• Ontario trillium benefit (OTB)
• B.C. family benefit

To get Employment Insurance payments through direct deposit, you must set up the payments on the Employment and Social Development Canada websiteOpens a new window in your browser..

If the first number of your tax identification number or Social Insurance Number (SIN) is 0, you won’t be able to set up direct deposit with the CRA.

To unenroll, visit the CRA’s My Account serviceOpens a new window in your browser. or contact the CRA at 1-800-959-8281 Opens your phone app..

If your request is processed, you’ll start getting direct deposit payments from the CRA. If you’re registered with the CRA’s My Account service, you can also check for confirmation on your profile. If your request isn’t processed, the CRA will send you a letter. We submit your information to the CRA on your behalf, but CIBC can’t access your records at the CRA. To follow up on any requests, visit the CRA's My Account serviceOpens a new window in your browser. or contact the CRA at 1-800-959-8281 Opens your phone app..

If the information you entered on the registration form matches what the CRA has on file, it should take 1 to 2 business days.

For information about processing times, visit the CRA's My Account serviceOpens a new window in your browser. or contact the CRA at 1-800-959-8281 Opens your phone app..

You will see a deposit on your statement from Canada.

For information about the amount you’ll get, visit the CRA’s My Account serviceOpens a new window in your browser. or contact the CRA at 1-800-959-8281 Opens your phone app..

For information about payment frequency, visit the CRA’s My Account serviceOpens a new window in your browser. or contact the CRA at 1-800-959-8281 Opens your phone app..

Visit the CRA’s My Account serviceOpens a new window in your browser. or contact the CRA at 1-800-959-8281 Opens your phone app..

The CRA already has the information you originally submitted for direct deposit. Any new information submitted will replace what you submitted earlier.

To change your information, sign on to CIBC Online Banking or the CIBC Mobile Banking App and submit another form. The latest information will replace what you submitted earlier.

If you close your account, you’ll be deregistered from receiving direct deposits from the CRA. The CRA advises that you re-register to receive direct deposits on your new account, and that you keep your old account open until your first payment has been deposited to your new bank account.

You can only set up one account for direct deposit at a time. If you set up a second account, the latest information will replace the information you entered before.

To set up an account at another financial institution, contact that financial institution.

At CIBC, we take the protection of your personal information seriously. We make reasonable efforts to prevent unauthorized use, sharing, loss and theft of information. We regularly audit our security procedures and assess that they remain effective and appropriate.