Canada Post Service Disruption

During the Canada Post service disruption, mail from CIBC Private Wealth will be delayed.

CIBC Wood Gundy

During the Canada Post service disruption, your account statements, trade confirmations or other documents sent by mail will be delayed.

Account statements and trade confirmations are available via:

Wood Gundy Online Opens a new window.
The Mobile Wealth App

For further information, please contact your Investment Advisor, or call CIBC Wood Gundy Client Relations at 1-800-563-3193 Opens your phone app..

CIBC Private Investment Counsel

If you receive paper statements, please be advised that during the Canada Post service disruption, mail will be delayed.

Account statements are available via:

CIBC Private Investment Counsel Online Opens a new window.
The Mobile Wealth App

For further information, please contact your Investment Counsellor.

CIBC Private Banking

Due to the Canada Post service disruption, there will be delays in receiving important banking and investment documents, such as statements, trade confirmations and other account-related communications.

You can access your account through:

If you receive or make payments, you can set this up through online banking, or contact your Private Banker for further information.

CIBC Trust and Estate Services

During the Canada Post service disruption, documents sent by mail will be delayed.

For delivery of any key documents, you can reach out to your CIBC Trust contact to arrange for receipt by either secure email or courier.