Identify yourself by entering your
online user ID and sign on password
when you call us ó no more security questions.
No need to wait on hold.
Automatically receive a call when
the next representative is available.
You can also use our fast, secure
system to reset your password
yourself, from wherever you are.
An advanced new way to verify your identity
Your voice has unique characteristics, and our
voice biometrics system uses them to create your voiceprint.
Like a fingerprint, a voiceprint cannot be replicated,
so you know it is secure.
You can set up your voiceprint next time you call us.
After you are set up, you can use your voice,
instead of a password, to verify your identity
every time you call Investorís Edge.
- Itís easy to use
- Itís secure because no one can replicate your voice
- Your voice becomes your password óyou canít forget it
If you donít have an online user ID, call us at to set one up.
The representative will also be able to help you determine your online User ID and sign-on password.
A voiceprint is not an audio recording or something that can be stolen. We only store a numeric sequence that represents the shape and size of your vocal tract, which we compare against your voice each time you call. It cannot be used to gain access to any other system, nor can it be used to reverse-engineer your voice.