SCENARIO 1 OF 6

What do you do?

Correct.
Incorrect.

Your response:

Yes!

Fraudsters often impersonate people you know and trust. They send emails that look legitimate to trick you into providing confidential information or sending money.

Always call to a known number to verbally confirm payment details received via email.

That's not quite right.

You shouldn't comply with an email request for confidential information or spending funds without checking that it's a legitimate email. Always call your contact at a known number to confirm the request.

SCENARIO 2 OF 6

This is a scam. How can you tell?

Correct.
Incorrect.

Your response:

Correct!

Fraudsters will try to trick you into opening an unfamiliar attachment or link which grants them access to your files without your knowledge. Attackers will track your activity over time and may copy, remove or encrypt the data, removing your access to your files.

At that point, you'll receive a message demanding you pay a ransom, often in bitcoin, to regain access.

Not exactly.

Fraudsters will try to trick you into opening an unfamiliar attachment or link which grants them access to your files without your knowledge. Attackers will track your activity over time and may copy, remove or encrypt the data, removing your access to your files.

At that point, you'll receive a message demanding you pay a ransom, often in bitcoin, to regain access.

SCENARIO 3 OF 6

What should you do?

Correct.
Incorrect.

Your response:

You're right!

Fraudsters often manipulate a company's accounts payable team to make fraudulent payments to a vendor.

Always call to a known number to verbally confirm payment details received via email.

That's not it.

Fraudsters will often pretend to be a vendor you work with and will either send a fake invoice or request information changes so future payments are directed to them.

Always call your vendor at a known number to verbally confirm any payment requests or changes received by email.

SCENARIO 4 OF 6

Why is this a scam?

Correct.
Incorrect.

Your response:

You got it!

Customers sometimes carry out fraudulent returns by pretending to have issues with their purchases or claiming they never received an order.

Missed this one.

Customers sometimes carry out fraudulent returns by pretending to have issues with their purchases or claiming they never received an order.

Be upfront about your return policies to avoid any unauthorized refunds.

SCENARIO 5 OF 6

How would you respond in this situation?

Correct.
Incorrect.

Your response:

Excellent!

Fraudsters may impersonate government officials or lenders and claim your company qualifies for grants or loans. If you're contacted randomly about a grant or loan you've never applied for, it's probably a scam.

In that case, you should file a report with the Canadian Anti-Fraud Centre.

That's not quite right.

Fraudsters may impersonate government officials or lenders and claim your company qualifies for grants or loans. If you're contacted randomly about a grant or loan you've never applied for, it's probably a scam.

Don't reply to emails offering you free money. Instead, file a report with the Canadian Anti-Fraud Centre.

SCENARIO 6 OF 6

How would you respond in this situation?

Correct.
Incorrect.

Your response:

That's it!

If you receive an unexpected but urgent request from someone close to you, verify the details directly with that person before taking any action.

Not quite right.

Fraudsters will tailor their scams by impersonating someone you know or trust to convince you to reveal information, often pressuring you to act quickly. Don’t reply or open any attachments, and always call to a known number to verbally confirm payment details received via email.

You scored
out of 6
on this quiz.

You're a scam-spotting pro!

You've got good instincts for figuring out something doesn't feel right. Be sure to stay on top of the latest fraud trends to keep your business thriving.

You're on your way to becoming a scam-spotting pro.

While you're aware of some of the common fraud tricks, try and learn more about how to spot red flags and keep your company safe.

It's not too late to learn — we'll help you.

Knowing what common scams look like is the first step to protecting your business against fraud. Read our articles about the scams in our quiz and you'll soon be a fraud expert.

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