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Phishing, Email and Text Message Fraud

Phishing

Phishing is a type of scheme that uses fraudulent email, web pages and text messages to gather personal, financial and sensitive information for the purpose of identity theft. Most commonly, users receive spam email (mass email messaging), text messages and pop-up windows that appear to come from legitimate businesses. People have been tricked by these deceptive solicitations into sharing passwords, social insurance, credit card and bank account numbers.

How phishing works

Phishing emails and text messages are often sent out as spam to numerous recipients and appear to come from legitimate businesses, sometimes even duplicating legitimate logos and text. Within a phishing email, you may be requested to click on a link that takes you to a fraudulent site or pop-up window where you are asked to submit personal and financial information. A phishing text message may request that you send personal information back to the sender through text message or call a phone number.
In order to increase the chances of a response, messages may imply a sense of urgency or an immediate risk to bank accounts or credit cards if you fail to answer. Special offers and prizes may also be promoted as incentives.

What phishers do with your personal information

Phishers can access your accounts using your passwords and other information to withdraw money or make purchases. Personal information can also be used by phishers to open new bank or credit card accounts in your name.

How CIBC FirstCaribbean protects you from phishing

We maintain strict security standards and procedures to prevent unauthorized access to information about you. CIBC FirstCaribbean will never contact you by email or otherwise, to ask you to validate personal information such as your username, password, or account numbers. If you receive such a request, please call us at any of the numbers on our Contact Us page


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