PREPAID CARDS FOR STUDENTS

If you purchased your card at a banking centre, the card will be active and ready for use.

If you purchased your card online, you can activate the card by calling 1-855-887-3888 Opens your phone app.. From outside Canada and the U.S., call 1-650-432-1298 Opens your phone app.. 

Your card will be accessible on your online banking within 24 to 48 hours after activation.

To change your PIN, call 1-855-887-3888 Opens your phone app.. From outside Canada and the U.S., call 1-650-432-1298 Opens your phone app.. Follow the automated prompts for changing your PIN.

If your first transaction after you change your PIN is an in-store purchase, do not tap or swipe your card. You will need to enter your PIN three times to activate the PIN and complete your purchase.

If your first transaction is a cash withdrawal at an ATM, your new PIN will already be active.

You can withdraw money using your CIBC Smart™ Prepaid Visa* Card or CIBC Smart™ Prepaid Travel Visa* Card from ATMs worldwide. Just look for the Visa* or Plus symbol. You can’t get cash back from a merchant. If you are withdrawing funds from a country with a different currency than your prepaid card, your funds will be converted to local currency and a foreign conversion fee will apply.

In some cases the prepaid card may not be accepted at certain CIBC multi-currency dispensing ATMs such as the ones at Toronto Pearson Airport.

You can withdraw cash from an ATM and deposit the funds back into your account.

Or, to submit an unload request by phone, call 1-855-887-3888 Opens your phone app.. From outside Canada and the U.S., call 1-650-432-1298 Opens your phone app..

The funds will be returned to the account you last used to load money onto your prepaid card. The funds will be returned within 2 to 3 business days.

Are CIBC prepaid cards the same as credit cards?

Prepaid cards are not credit cards. Unlike a credit card, which allows you to access a credit limit and pay the bill later, prepaid cards let you load what you need in advance. You use your own money, which you can load onto your card from a CIBC bank account or personal line of credit.

What is the CIBC Smart™ Prepaid Visa Card?

The CIBC Smart Prepaid Visa Card is a Canadian dollar, reloadable prepaid card you can use to shop online, by phone and in person worldwide where Visa* is accepted. It’s a convenient and secure way to shop while you’re in Canada, using Canadian dollars.

What is the CIBC Smart™ Prepaid Travel Visa Card?

The CIBC Smart Prepaid Travel Visa Card is a foreign currency reloadable prepaid card you can use to shop online, by phone and in person worldwide where Visa* is accepted. It’s a convenient and secure way to shop when you’re outside of Canada. Lock in your rate when you load your card and avoid the hassle of exchanging money internationally. It’s available in 4 currencies:

• USD – U.S. dollars
• EUR – Euros
• MXN – Mexican pesos
• GBP – British pounds

Can I give a CIBC prepaid card as a gift?

No, you may only buy prepaid cards for your own use. Additional cards can’t be issued under your account. If you’d like to give a gift card and you collect Aventura Points, you may redeem for a CIBC Visa* Prepaid Gift Card. For more information, visit CIBC Rewards Opens a new window in your browser..

Can I get additional CIBC prepaid cards for family members under my account?

No, you may only buy prepaid cards for your own use. Additional cards can’t be issued under your account. If you’d like to give a gift card and you collect Aventura Points, you may redeem for a CIBC Visa* Prepaid Gift Card. For more information, visit CIBC Rewards Opens a new window in your browser..

How much money can I load onto my CIBC prepaid card?