New Requirements for In-Branch Cash Transactions

As of October 2015, to meet regulatory requirements, CIBC will change our processes related to the collection of information from anyone performing a cash transaction at a CIBC branch.

When performing a transaction in cash such as a deposit, cash or coin order or bill payment, you (or a representative visiting a branch on your behalf) will be required to provide a transit and account number for an operating account associated with you or your business.

In addition, you may be asked to provide the following:

  • First and Last Name
  • Address
  • Occupation
  • Date of Birth
  • A piece of ID

The information provided will be kept confidential and will be retained to expedite future transactions.

If you have any questions or concerns regarding this change, please contact your CIBC business advisor or call us at 1-800-465-CIBC (2422).

We appreciate your business and look forward to continuing to meet your financial needs.