Cheque Clearing Services

CIBC's cheque clearing services include:

Canadian dollar and U.S. dollar cash letters: Our Cash Letter Services provide same day value of funds*; cash letters are processed by INTRIA, a Canadian leader in payment and information processing services and a CIBC wholly-owned subsidiary
Clean Collections**: CIBC can handle all of your collection items (drawn on any Canadian financial institution, in all major currencies) destined for Canada, from one central location; collections are processed by our Payment and Treasury Operations group

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1. Fast, efficient cheque processing

Receive same day value* of funds via our Canadian dollar and U.S. dollar cash letter services
Benefit from timely payment of your collection items; we are equipped to handle all of your collection items drawn on a Canadian financial institution destined for Canada
We can clear cheques drawn on any Canadian financial institution for you

2. Timely notification and credit to your account

Receive credit to your account for the full amount of your cash letter; each cash letter received by the appropriate cut-off time will be recorded on the daily SWIFT (Society for Worldwide Interbank Financial Telecommunication) or mailed statement indicating the activity on your account and any chargeback will be credited/debited separately without charge
Get an automatically generated SWIFT MT410 (collection acknowledgement) upon our receipt of your collection and a SWIFT MT400 (advice of payment) upon settlement

3. Dedicated and experienced customer service

Our dedicated and experienced Customer Service Help Desk team is multilingual and can assist you in the investigation of all account activity, including payments, cash letters and collections
Our fully integrated investigation system allows us to address your inquiries in a timely manner
SWIFT inquiries are normally addressed within 1 business day