Braille and Large Print Materials

Credit and Debit Card Sleeves

CIBC offers Braille or large print card sleeves to help you identify the various CIBC cards in your wallet and read key information on them. The sleeves contain information printed in Braille or large print that identifies the card name, card number and expiry date. 
You can request card sleeves free of charge for any CIBC card by calling us:  

• Credit card sleeves, please call 1-800-465-4653 Opens your phone app.
  
• Debit card sleeves, please call 1-800-465-2422 Opens your phone app.
• CIBC Smart™ prepaid card sleeves, please call 1-855-887-3888 Opens your phone app.. If you’re outside of Canada and the U.S., please call 1-650-432-1298 Opens your phone app..

Statements

Statements for your CIBC deposit accounts and CIBC Visa^* accounts can be provided to you in a selection of accessible formats. You can update your request for the type of statement you receive through any CIBC Banking Centre or by contacting CIBC Telephone Banking.

Both of the following statement formats are free of charge for any CIBC account and will include the same information as a standard statement. Requesting either of these statement formats means you will also be sent a standard print statement in the mail.

Braille Statements

Braille Grade 1 and Grade 2 statements for your CIBC deposit accounts and CIBC Visa accounts are available by request.

Large Print Statements

Large print statements are also available for your CIBC deposit accounts and CIBC Visa accounts by request. Large print statements are printed in a 16-point Verdana font, as per industry and Canadian Government standards.