Address Change

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CIBC Online Banking & Investing

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Moving can be stressful. At CIBC, we take the hassle out of changing your address by making the change address feature available to you online, 24/7. The information for your personal and credit card accounts can be changed at the same time, plus that information is updated in your accounts within 2 business days.

Just sign onto CIBC Online Banking with your card number and password, and:

  1. Select "Customer Services" from the left-hand navigation.
  2. Select "Change your address and phone numbers".

Please note: CIBC credit card only holders will need to contact CIBC Credit Card Services at 1-888-872-2422 to change your address.

Get more details or see step-by-step instructions on how to change your address online.