CIBC Business Contact Centre

If you are already a CIBC Commercial Banking client, your Relationship Manager is pleased to discuss any of the information contained on this website or any aspect of your relationship with CIBC Commercial Banking.

If you are not yet a client and do not currently have a relationship with CIBC Commercial Banking and would like to learn more about how we can help your business, please click here.


Contacting the Business Contact Centre:


Via phone & fax

Main line
Tel: 1-888-947-7736
Fax: 1-866-463-9004
Hours of operation:
Monday to Friday 7:00 a.m. to 8:00 p.m.

Clients in Quebec
Tel: 1-800-324-7542
Fax: 1-866-338-3880
Hours of operation:
Monday to Friday 8:00 a.m. to 5:00 p.m.

Please note: If your CIBC Relationship Manager (RM) provided you with contact numbers for the Business Contact Centre that are different from those listed above, please continue to use the numbers provided by your RM.


Via mail

Toronto office
CIBC Business Contact Centre
5650 Yonge Street, 14th Floor
Toronto, Ontario
Canada M2M 4G3

Quebec office
Centre de Services aux Entreprises
1155 rue Rene Levesque Ouest, Bureau 330
Montreal, Quebec
Canada H3B 4P9