Please note: Multilanguage sites do not provide full access to all content on CIBC.com.The full CIBC website is available in English and French.
The CIBC Accounts Payable group is responsible for the payment processing of all invoices for goods and services on behalf of CIBC's Group of Companies in Canada and the United States.
All invoices submitted to CIBC should be sent directly to the CIBC Accounts Payable group and must contain the following information in order to be processed:
Note – A CIBC contract number and/or Purchase Order (PO) number should also be provided whenever possible. To ensure invoices are successfully entered into our system and routed for timely review and approval, invoices sent electronically (via email) must meet the following criteria:
Forward all invoices for goods/services to: Supplier_APWF@cibc.com.
Invoices for Goods or Services requested by Purchase Order
Invoices to CIBC for goods or services requested by Purchase Order (PO) must be directed to mailbox.EIDelivery@cibc.com.
Additional Invoicing Requirements
To ensure invoices can be accurately reviewed and approved, providing the following supplementary information is strongly recommended:
* Invoices that do not have a unique invoice number and/or statements of account are not acceptable documents for issuing payment.
Paper Invoice Submission
All paper invoices should be submitted to the CIBC Accounts Payable group:
CIBC Accounts Payable750 Lawrence Ave W. E-8Toronto, ON. M6A 1B8
Invoices to CIBC must contain the following information in order to be processed:
Electronic Data Interchange
High-volume suppliers can be set up to submit invoices electronically using the industry-standard EDI 810 interface methodologies. To establish an EDI 810 electronic invoice process, please contact APQUERY.Mailbox@cibc.com.
The following methods are used by CIBC to remit payment to suppliers:
Inquiries and Assistance
For inquiries regarding invoices or payment status, please call or email:
Canada and United States416-304-4357 or 1-888-383-9818 or email APQUERY.Mailbox@cibc.com
Outside North America
Canadian Imperial Bank of Commerce Website - Copyright © CIBC.